涉外公司商务沟通技巧商务英语论文

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1、ForeigncompanyBusinessCommunicationSkillsAThesisSubmittedinPartialFulfillmentoftheRequirementsforUniversityStudybyXXXSupervisor:LIManCollegeofTextileandGarmentGuangzhouUniversityMarch2015AbstractAcceleratetheprocessofglobaleconomicintegrationamongcountriesthatmak

2、ebusinessactivitieshavebecomeincreasinglyfrequent,andthereforemoreandmoreforeignbusinesscommunicationplaysapivotalrole.Inordertocommunicatesuccessfully,toavoidcommunicationbarriers,tomasterthecorrectcommunicationskillsisparticularlyimportant.Thispaperemphasizesth

3、eimportanceofforeignbusinessincommunication,followedbyanalysisofthecommunicationbarriers,andfinallygivesomeoverallbusinesscommunicationskills.Keywords:foreignbusinesscommunication;communicationdisorders;communicationskillsIII摘 要国际经济全球化进程的加快使各国之间的商务活动日益频繁,因此涉外商务沟通

4、越来越发挥着举足轻重的作用。因为这是维持商务往来的必要条件，是商务谈判得以成功的前提基础，是经济贸易发展的必经之路，为了更好的在商务谈判中取得优胜的地位，我们必须了解和抓住商务贸易沟通在商务谈判中的运用，因为一笔生意的达成，并不仅仅因为一方独天得厚的优势，沟通也占了很重要的一部分，很多的商务贸易失败的原因，都是因为没有很好的沟通造成的。为了使沟通顺利进行，避免沟通障碍，掌握正确的沟通技巧尤为重要。本文首先强调了涉外商务中沟通的重要性，其次分析了沟通中的障碍，最后总给出一些商务沟通技巧。 关键词：涉外商务沟通；沟通障碍；沟

5、通技巧IIIContentsAbstractI摘 要II1.Introduction12.Theimportanceofbusinesscommunication32.1Theimportanceofbusinesscommunication32.2Foreignbusinesscommunicationskills43.BusinessCommunicationdisordersoccur74.Foreignbusinesscommunicationskills104.1understandthecommunicati

6、onobject104.1.1Understandtheirsenseoftime.104.1.2Etiquette104.1.3Attitude104.1.4Isamatterofreligiousbeliefandtabooshavetobeconsidered114.2Instrumentdeportment114.3Mannerofspeaking114.4appropriateuseofnon-verbal124.4.1Aress124.4.2Facialexpressions134.4.3Posture134

7、.4.4Bodydistance134.4.5Gesture134.4.6Eyecontact134.5Causetheotherinterest144.6Effectivelistening144.7Communicationproblems155.Conclusion16IIIBibliography:17Acknowledgement18III1.IntroductionWithChina'sentryintoWTOandthecontinuousaccelerationofeconomicglobalizatio

8、n,China'spositionintheinternationaleconomyincreasing,withtheworld'seconomicandtradeactivitiesbetweencountriesbecomemorefrequent.Foreignbusinesshasincreasinglys