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ID:12322514
大小:1.03 MB
页数:145页
时间:2018-07-16
《嘉善宾酒店前厅部运营手册》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
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4、经理(3人)A.M资深主管(1人)S/supervisor资深商务主管(1人)S/S礼宾主管(1人)Supervisor前台主管(2人)Supervisor商务中心文员3Secretary行政楼层2人Receptionist预订员(2人)Preservationist司机(1人)Driver话务员3人Operator行李员(6人)Bellman总台(5人)ReceptionistSelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselec
5、tionParagraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesTSelectionParbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbagraphFoLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointse1111111111
6、1111111111111111111111lectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagraphFormatLineSpaci2222222222222222222222ngLinesToPoints2SelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPointselectionParagrap
7、hFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra嘉善宾馆前厅部前厅部概述前厅部是酒店的神经中枢,是提供酒店各部门信息的窗口,嘉善宾馆前厅部主要有以下部门:总台、礼宾部、大堂副理、预订处、总机、商务中心、行政楼层接待和车队共八个班组组成,各班组主要工作内容如下:总台和行政
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