嘉善宾酒店前厅部运营手册

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4、O.M总人数：31人大堂经理(3人)A.M资深主管(1人)S/supervisor资深商务主管（1人）S/S礼宾主管(1人)Supervisor前台主管(2人)Supervisor商务中心文员3Secretary行政楼层2人Receptionist预订员（2人）Preservationist司机（1人）Driver话务员3人Operator行李员(6人)Bellman总台（5人）ReceptionistSelectionParagraphFormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingL

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7、ToPointselectionParagraphFccccccccccccccccccccccccccccccccccccccccccccccccccccccccormatLineSpacingLinesToPointsSelectionParagraphFormatLineSpacingLinesToPoctionParagra嘉善宾馆前厅部前厅部概述前厅部是酒店的神经中枢，是提供酒店各部门信息的窗口，嘉善宾馆前厅部主要有以下部门：总台、礼宾部、大堂副理、预订处、总机、商务中心、行政楼层接待和车队共八个班组组成，各班组主要工作内容如下：总台和行政