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1、试论高职院校图书馆流通服务工作（CirculationserviceofHigherVocationalCollegeLibrary）Asanacademicinstitutionservingforteachingandscientificresearch,highervocationalcollegelibraryisthebackboneofschoolrunningandthecenteroflibraryinformationresources.Thecirculationserviceisthemostbasic,themo
2、stdirectandthemostcutting-edgeworkintheUniversityLibraryReaderservicework,thecirculationdepartmentdirectlyforstudentsandteacherstobecomethebridgeandlinkcommunicationwithreaders,thecirculationservicequalityisdirectlyrelatedtotheimageofthelibrary.1.,improvetheunderstanding
3、andstrengthenthecirculationserviceofHigherVocationalCollegeLibraryThecirculationdepartmentofhighervocationalcollegelibraryisthemostimportantdepartmentwiththelargestnumberofreadersandthelargestflowofreaders.Themostimportanttaskofthecirculationdepartmentistheborrowingofdoc
4、uments,seeminglysimplework,whichgivespeopleanillusionthatitisoflowtechnicalcontent,thusignoringtheimportanceofitswork.Throughthepracticeofcirculationdepartmentformorethantenyears,itmakesmerealizethatnomatterhowthelibrary'stechnologyisimprovedandhowthenetworkisdeveloped,t
5、hedirectcommunicationbetweenpeopleisstillthetoppriorityofreaderservice.Sotheserviceisthebasicpurposeofthelibrarycirculationservice,istosetup"thereaderfirst,servicefirst"philosophy,toprovideavarietyofefficientandhighqualityservicesforthereaders,tosatisfythedemandoftheread
6、er.Librariansshouldimprovetheirunderstanding,strengthentheirprofessionalethics,setupnewserviceconsciousnessandgoodserviceattitude.Withpleasuretopassiveserviceeverytime,regularlycheckthereaderstoborrowbooks,returnbooksbyemailorphonetonotifythereader,guidingthereaderlocati
7、onofeachkindofbooks,oftenorganizebookshelves;enthusiasmandreadersexchange,usecivilizedlanguage,modestattitude,respectreaders;patientlyansweredallthequestionsraisedbythereaders,changeasinglelendingservicefordiversifiedinformationservices.Truly:ensuretheopeningtime,letther
8、eadersatisfactory;ensuretheserviceattitude,letthereadercomfortable;guaranteethequalityofbooks,lettherea
