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ID:11870914
大小:65.50 KB
页数:14页
时间:2018-07-14
《酒店部门经理岗位职责》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、酒店部门经理岗位职责篇一:酒店营业部经理岗位职责城季酒店营业部经理岗位职责报告上级:驻店总经理督导下级:值班经理、客房主管1.全面负责酒店市场开发、客源组织和产品销售工作。2.定期分析市场动向、特点和发展趋势,制定酒店销售策略。3.制定和审核酒店客房出租率、平均方价及季节销售预算方案。4.根据销售动态,分析酒店存在的问题,提出改进方案和措施,监督销售计划顺利完成。5.负责销售合同的洽谈与签订工作,并定期走访客房,征求意见。6.制定会员卡销售计划,充分调动员工积极性,采取激励措施,落实销售计划。7.制定前台接待员培训计划并组织实施。8.合
2、理妥善安排日常服务工作及班次的编排。9.建立快速反应机制,合理、正确、高效处理宾客投诉。10.策划VIP客人的接待程序及客房布置标准并亲自迎送。organizationsystemandworkingmode,theselectionofanumberofmunicipalstrengtheninggrouptobuildinnovationandstrengthentheorganizationofthebasiclevelorganizationsadvancedmodel.(seven)themanualworkoftheComm
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