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《a modern workplace phenomenon cyberloafing, implications 现代工作场所cyberloafing现象，影响》由会员上传分享，免费在线阅读，更多相关内容在行业资料-天天文库。
1、14AModernWorkplacePhenomenon:Cyberloafing,ImplicationsandIt’sPlaceinLabourRelationsProf.Dr.E.ÖzkalpProf.Dr.U.AydınResearchAsst.S.Tekeli1.IntroductionTheadventofinternettechnologyhasbroughtwithitincreasedefficiencyinaccessinginformationandincommunicatingwithothers–bothofwhicharevitalobje
2、ctives(Greenberg,2005).Thistechnologyhasrevolutionizedhowbusinessoperatesandhowworkisdone.Ithasalsoopenedupanewavenuesandopportunitiesforindividualstomisbehave.Whiletheinternethasbroughtaboutmanybenefits,suchasreducingcosts,shorteningproducedcycletimes,facilitatinginformationaccessandma
3、rketingservicesandproductsmoreeffectively,itsnegativeeffectshavealsobeendiscussed.Negativeeffectsincludeemployees’concernsaboutprivacy,lossproductivityandorganizationalliabilityresultingfromemployee’sinboundandoutboundinternetactivities(Lim,Teo&Loo,2002).Anandarajan(2002)arguedthatinadd
4、itiontobeinganefficientbusinesstool,theinternetprovidesemployeesaccesstotheworldlargestplayground.Whilemostinternetusersfeelthatactivitiessuchaslookingupfootballscoresonthenet,oremailingtoafriendmaytakeonlyacoupleofseconds,andshouldnotposeaprobleminthebiggerschemeofthings;oftenthefewsec
5、ondsaddsuptohoursspellingaproblemforthecompany.Recentstudiesrevealedthat84%ofemployeessentnonworkrelatedemail,whileanother90%surfedtheinternetforrecreationalpurposesduringworkhours(Vault.com,1999).Thesestatisticssuggestthatcyberloafingisindeedprevalentandisapressingissuefororganizations
6、(Lim,2002).Muchofmanagement’sconcernstemsfromtheideathatcyberloafingdepletesemployees’energyandtime,thusdetractingthemfromwork.Thetermcyberslackingorcyberloafinghasbeenusedtodescribevoluntaryactsofemployeesusingtheircompanies’internetaccessfornonworkrelatedpurposesduringworkinghours(Lim
7、,2002).Scholarsgenerallyconceptualizedcyberloafingasaformofworkplaceproductiondeviance(Lim,2002;LimandTeo,2005).Thisisbecausethesecyberactivities(browsingandemailing)whichareconductedattheworkplaceduringworktimeconstituteanunproductiveuseoftimeanddetractemployeesfromcompletingt
