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1、www.hbr.orgHBRCASESTUDYANDCOMMENTARYWasitpossibleforTheSkeletoninthetherightthingtobealie?CorporateClosetFourcommentatorsofferexpertadvice.byJuliaKirby•ReprintR0206ATheexecutivesatGPCwereallsettocelebratetheircompany’s75thbirthday.Thentheydiscoveredthesecretcompartmentinthe
2、founder’sdesk.HBRCASESTUDYTheSkeletonintheCorporateClosetbyJuliaKirby“David,”DonnaCooperexclaimed.“Youwon’ttoppled,andMissCooperhadfollowedthebelieveit,buttheselooklikeloveletters!Andwholewreckdown.look,they’refromwhenhewasintheservice!”Whichwaswhen,eventhroughtheairoftheDa
3、vidFisher,thecorporatearchivistforGPColdstoreroom,semiopaquewithsuspendedIncorporated,hastenedtowardtheyoungdust,andevendespitetheearly-stagecataractwomansprawledonhisdustyfloorbutcheerilyinhislefteye,Davidspottedsomethingthatholdingaloftapacketofyellowedenvelopes.madehishi
4、storian’sheartleap.ThebackoftheUnaccustomedtosomuchcommotioninthisdesk,nowsplintered,hadmysteriouslyyieldedroom,hewasstilltryingtoprocesswhathadadrawer,onehehadneverdiscoveredinhisjusthappened.Amomentago,he’dbeengivingyearsofputteringaroundit.VisibleinsidewereMissCooper,the
5、writerhiredtopenGPC’s75thsomepapers.Followinghiswonderinggaze,theanniversarybook,atourofhisadmittedlyclut-infuriating,wonderfulMissCooperhadspied,teredstoreroom.Followingatsomedistance,andsnatchedout,thetreasure.she’dchosenanotherpaththroughthedebris,onlytoreachanimpasse.He
6、’dglancedbackABittersweetDiscoveryjustintimetoseehergiveashoveto—ofallShewasright,ofcourse.Theywerelettersthings—thefounder’swritingdesk.ThebrittlecomposedtoasweetheartbyHudsonParkerwoodenlegs,nowintheir100thyearatleast,afterhe’dshippedoutwithCompanyK,thecouldhardlyhavebeen
7、expectedtoscootacross137thU.S.Infantryunitmadeupofrecruitstheroughcementswirlsofthebasementfloor.fromKansasandMissouri.ThefirstwasdatedOnehadsnappedimmediately,thedeskhadAugust6,1917—afulldecadebeforehe’dCOPYRIGHT©2002HARVARDBUSINESSSCHOOLPUBLISHINGCORPORATION.ALLRIGHTSRESE
8、RVED.HBR’scases,whicharefictional,presentcommonmanagerialdilemmasandofferconcretes
