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1、www.hbr.orgHBRCASESTUDYANDCOMMENTARYWhatpolicyshouldTheCaseoftheGenCorpadopttowardreligiousReligiousNetworknetworkgroups?GroupFivecommentatorsofferexpertadvice.byRayFriedman•Reprint99405NetworkgroupsforblackandHispanicemployeeshadbeenanunqualifiedsuccess.NowaChristiangrou
2、pwasforming—andBillThompsondidn’tknowwhattothinkaboutit.HBRCASESTUDYTheCaseoftheReligiousNetworkGroupbyRayFriedmanBillThompson,ageneralmanageratGenCorp,homeworkbeforereturningacalllikethis.Helistenedagaintothevoice-mailmessageAlicewouldhavetriedtofigureoutwhataChristianLa
3、wrencehadjustlefthim.networkgroupwas,andwhatthecompany’s“Bill,something’scomeupintheNewOr-policyonsuchathingmightbe.Buthedidn’tleansplantthatIwantyourinputon.Someofwanttoleavehislongtimecolleaguehanging,thefolksdownherearesettingupaChristiansohepickedupthephoneanddialed.n
4、etworkgroup.Isthat...?”Alicepaused;she“SoAlice,thisisnewstome.What’sgoingsoundedunsureofwhattosaynext.“Idon’ton?”evenknowifcompanypolicyallowsthat.ButI“AllIreallyknowisthatagroupisbeinghavetosayit’sgotmenervous.Callmewhenformed,”shesaid.“AndofcourseIknowthatyoucan,okay?”t
5、hecompany—andyouespecially—havestronglyOneofthecompany’smostexperiencedac-supportednetworkgroupsinthepast,butthiscountants,Alicehadbeentemporarilyassignedoneconcernsme.RussellKramerappearstobetothenewlyacquiredLouisianaplanttobringoneoftheorganizers.”itsaccountingsystemin
6、linewithGenCorp’s.BillknewthatRussellwasaneffectiveplantBillwasoverseeingtheacquisitionandintegra-manager.“Why’sRussellaproblem?”heaskedtionofplantsinGeorgiaandLouisiana,andAlice.wastemporarilybasedinAtlanta,settingupa“I’mafraidIhavetobackupacoupleofregionalheadquartersth
7、ere.years,”Alicereplied.SheexplainedthatseveralAlicewashardtoruffle,butshesoundedre-gayemployeeshadapproachedher—knowingallyupset.Normally,Billwouldhavedonehisthatshewasopenlygay—andshownheraCOPYRIGHT©1999HARVARDBUSINESSSCHOOLPUBLISHINGCORPORATION.ALLRIGHTSRESERVED.HBR’sc
8、ases,whicharefictional,presentcommonmanagerialdilemmasandofferconcretesolutionsfromexperts.harva
