欢迎来到天天文库
浏览记录
ID:6338841
大小:73.50 KB
页数:18页
时间:2018-01-10
《bec口语模拟题库(1)》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、BEC口语模拟题库1. Whatisimportantwhenmonitoringthequalityofserviceprovided? Feedbackfromcustomers CheckingsalesfiguresIsfeedbackfromcustomersthemostimportantthingtoconsider?(Why/Whynot?)YES:ReflectthesatisfactionoftheproductsLetthecompanyrealizethepreferenceofth
2、ecustomersItoffersusaprospecttogettoknowthecompetitors’service.Howimportantisittochecksalesfigures?(Why?)MarketshareHowmuchtheprofitdoesthecompanymakesKeeppacewiththedevelopmentofthemarketandmeetthedemandofmarketIftheproductscan’tsoldwellinmarket,wecananalyzethe
3、problemsandfindoutthereasonsandsolutionsHowimportantisittogetfeedbackfromstaff?(Why/Whynot?)LetthestaffrealizetheenterprisecareabouttheiropinionssothatitcanbuilduptheharmoniousatmosphereofteamworkAsthemembersthefrontline,mostthestaffknowbetterabouttherealityands
4、ituationofthecompany..TheyaremoresensitiveaboutthechangeofthemarketInordertoimproveahigherproductivityandmotivatethestafftoworkinanactiveway,soit‘simportanttogetthefeedbackfromstaffIsitimportanttoconsidercompetitors'services?(Why/Whynot?)YES:Consideringcompetito
5、rs’servicecanhelpknowbetteraboutourowncompanyIfthecompetitorsarebetterthanus,wecanseeourdisavantagesandadvantagessothatithelpsusfixourownproblemandimproveourmarketingserviceIfthecompetitorsareworsethanus,wecanlearnlessonsfromtheirfailures.Italsocandoesgoodtoourb
6、usiness.(improvetheskillsofselling)Itcanhelpuskeeppacewiththechangeofthemarket,suchascustomers’preference,thetrendofmarket,themarketshare2. Whatisimportantwhenplanningapresentation? Findingoutbackgroundabouttheaudience,Realizethedemandandpreferenceaboutthepro
7、ducts Researchingthetopic.GettheclearideasfromdifferentaspectsandfindoutpersuasivefiguresandcasesaboutthetopicsPracticethepresentation.Doawell-preparedjobandmakeitprofessional.Themainpointistolettheaudiencemakesense/acceptwhatweexpresstothemEquipmentsuchassli
8、derprojector.AProjectorandacomputerandspeakeraregoodhelperforthepresenters.Lastbutnotleast,thepresenteristheimportantparttodeliverasuccessfulpresentation.183.Whatisim
此文档下载收益归作者所有