管理学原理robbins_ppt06

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1、PowerPointPresentationbyCharlieCookCopyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINEFollowthisLearningOutlineasyoureadandstudythischapter.TheDecision-MakingProcessDefinedecisionanddecision-makingprocess.Describetheeightstepsinthedecision-makingprocess.TheManagerasDecisionMakerDiscu

2、sstheassumptionsofrationaldecisionmaking.Describetheconceptsofboundedrationality,satisficing,andescalationofcommitment.Explainwhatintuitionisandhowitaffectsdecisionmaking.Contrastprogrammedandnonprogrammeddecisions.2Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)Followthis

3、LearningOutlineasyoureadandstudythischapter.TheManagerasDecisionMaker(cont’d)Contrastthethreedecision-makingconditions.Explainmaximax,maximin,andminimaxdecisionchoiceapproaches.Describethefourdecisionmakingstyles.Discussthetwelvedecision-makingbiasesmanagersmayexhibit.Describehowmanagercandealwith

4、thenegativeeffectsofdecisionerrorsandbiases.Explainthemanagerialdecision-makingmodel.3Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.DecisionMakingforToday’sWorldExplainhowmanagerscanmakeeffectivedecisionsintoday’sworld

5、.Listsixcharacteristicsofaneffectivedecision-makingprocess.Describethefivehabitsofhighlyreliableorganizations.4Copyright©2005PrenticeHall,Inc.Allrightsreserved.DecisionMakingDecisionMakingachoicefromtwoormorealternatives.TheDecision-MakingProcessIdentifyingaproblemanddecisioncriteriaandallocatingw

6、eightstothecriteria.Developing,analyzing,andselectinganalternativethatcanresolvetheproblem.Implementingtheselectedalternative.Evaluatingthedecision’seffectiveness.5Copyright©2005PrenticeHall,Inc.Allrightsreserved.Exhibit6.1TheDecision-MakingProcess6Copyright©2005PrenticeHall,Inc.Allrightsreserved.

7、Step1:IdentifyingtheProblemProblemAdiscrepancybetweenanexistinganddesiredstateofaffairs.CharacteristicsofProblemsAproblembecomesaproblemwhenamanagerbecomesawareofit.Thereispressuretosolvetheproblem.Themanagermust