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页数:76页
时间:2020-03-30
《KM(知识管理)方法论.pdf》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、ECONOMICANDSOCIALCOMMISSIONFORWESTERNASIAKNOWLEDGEMANAGEMENTMETHODOLOGY:ANEMPIRICALAPPROACHINCORESECTORSINESCWAMEMBERCOUNTRIESUnitedNationsDistr.GENERALE/ESCWA/ICTD/2003/911September2003ORIGINAL:ENGLISHECONOMICANDSOCIALCOMMISSIONFORWESTERNASIAKNOWLEDGEMANAGE
2、MENTMETHODOLOGY:ANEMPIRICALAPPROACHINCORESECTORSINESCWAMEMBERCOUNTRIESUnitedNationsNewYork,200303-0694CONTENTSPageForeword........................................................................................................................................
3、.......iiiIntroduction..........................................................................................................................................1ChapterI.KNOWLEDGEMANAGEMENT.....................................................................
4、....................3A.Introduction........................................................................................................................3B.Theknowledgecycle...................................................................................
5、.......................7C.Knowledgemanagementenablers......................................................................................11II.KNOWLEDGEMANAGEMENTINITIATIVES...............................................................18A.Bestpractices....
6、..................................................................................................................19B.Virtualcommunitiesofpractice.........................................................................................24C.Portals............
7、.....................................................................................................................28D.Humanresourcesmanagementsupport..............................................................................30E.ICT-basedtools..........
8、.........................................................................................................33III.CASESTUDYONTHETELECOMMUNICATIONSSECTOR......................................37A.Bat
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