正文描述:《最新酒店英语精品ppt教学课件》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、酒店英语培训酒店分类商业性酒店CommercialHotel长住型酒店ResidentHotel度假型酒店ResortHotel会议型酒店ConventionHotel赌场酒店CasinoHotel一星级酒店One-starHotel二星级酒店Two-starHotel三星级酒店Three-starHotel四星级酒店Four-starHotel五星级酒店Five-starHotel酒店组织结构销售部SalesDepartment前厅部FrontOffice客房部HousekeepingDepartment
2、餐饮部FoodandBeverageDepartment康乐部RecreationDepartment财务部FinancialDepartment人事部PersonnelDepartment工程部EngineeringDepartment安保部SecurityDepartment行政部AdministrationDepartmentChapteroneCheckinRegisteringanindividualguestReceivingatourgroupExtendingstayChangingther
3、oomWORDSRegister登记Nationality国籍Signature签名Departure离开Keycard钥匙卡SingleroomdoubleroomSuitestandardroomDeposit押金Invoice发票Receipt收据Occupation职业Extend延长Extension延长日期Vacant空着的,无人用的Luggage行李LostpropertyForm财物遗失单Dailyrate普通价Specialrate特价,优惠价Reservation预定GREETINGWE
4、LCOMETOOURHOTEL!Goodmorning/afternoon!MayIhelpu?/whatcanIdoforu?房间价格询问What’stherateforasingleroompernight?What’sthechargeforasingleroompernight?Howmuchdoyouchargeforasingleroompernight?房间价格询问What’stherateforasingleroompernight?What’sthechargeforasingleroom
5、pernight?Howmuchdoyouchargeforasingleroompernight?房间价格询问What’stherateforasingleroompernight?What’sthechargeforasingleroompernight?Howmuchdoyouchargeforasingleroompernight?你能告诉我您的姓名吗?Couldyougivemeyourname,please?MayIhaveyourname,sir(madam)?CouldIhaveyourna
6、me,please?What’sthename,sir?让我看一下预定单Letmecheckthereservationlist.您打算这住几晚?Howlongdoyouintend/plantostayatthis/ourhotel?您房间号是多少?Whatisyourroomnumber,sir?对不起,我们现在的房间已经全满了I’msorry,sir.Wehavenovacanciesatthistime.Wearefullybooked.Wedonothaveanyroomavailablefort
7、hatweek.Wearefullforthosedates,butIcouldsuggestyoutryanotherhotelintheneighborhood.Wouldyoumindadoubleinstead?您介意换成大床间吗?MayIseeyoupassport?Ineedtocopytheinformationpage.我能看一下您的护照吗,我们需要复印一下信息页。Ineedyoursignaturehere,please?我需要您在这签字CHECKOUTTherentofyourroomw
8、illbepaidbyyourhostcompanywhileextraservicesshouldbeatyourexpense.您的房费由接待单位付,杂费自付。交押金及预付款Advanceddeposit预付款Payinadvanced先付款pre-authorizedwithdrawal预授权撤消Willyoupleasepayadeposit?请您预付点订金。Ineedtoswipeyourcreditc
显示全部收起
温馨提示:
1. 部分包含数学公式或PPT动画的文件,查看预览时可能会显示错乱或异常,文件下载后无此问题,请放心下载。
2. 本文档由用户上传,版权归属用户,天天文库负责整理代发布。如果您对本文档版权有争议请及时联系客服。
3. 下载前请仔细阅读文档内容,确认文档内容符合您的需求后进行下载,若出现内容与标题不符可向本站投诉处理。
4. 下载文档时可能由于网络波动等原因无法下载或下载错误,付费完成后未能成功下载的用户请联系客服处理。