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1、AbstractWiththedevelopmentofglobalization,therehavebeenincreasingbusinesscommunications,whichgivesrisetomorebusinessnegotiationsintheinterculturalcontext.Intheinterculturalbusinessnegotiations,itisimportanttodealwithconflictsappropriately,andthesucce
2、ssofwhich,toalargeextent,dependsonagoodunderstandingoftheculturaldifferencesthatmaybeinvolvedinthenegotiationprocesses.Thisthesis,basedonabriefreviewontheconceptsrelatingtoconflictsininterculturalbusinessnegotiation,providesaninsightfulanalysisofthei
3、mpactsofculturaldifferencesoninternationalbusinessnegotiations,andsuggestshowtodealwiththeseconflictseffectivelytoensurethesuccessofnegotiations.Keywords:businessnegotiation;conflict;intercultural;solutions摘要随着全球化的发展，商务往来H益频繁，从而导致了更多的跨文化商务谈判产生。在跨文化商务
4、谈判中，对于冲突的妥善处理非常重耍。在这一过程中，谈判的成功很大程度上有赖丁对文化差异的充分了解。本文基丁•对国际商务谈判冲突的相关概念的讨论，分析了文化差异对国际商务谈判的影响，并对如何应对冲突以确保谈判成功提出了解决的建议。关键词：商务谈判冲突跨文化解决方案AcknowledgementsMythesis"OnConflictManagementinInterculturalBusinessNegotiation'5hasdrawnupontheadvice,encouragementand
5、supportfrommypeople.Firstandforemost,mysincerethanksshouldgotoXuYuan,whohasbeenprovidingmewithtechnicalguidanceandassistancestepbystepthroughoutthewholeprocessofthesiswriting.TheexistenceofthisthesisowesmuchtoXu'sselflessness,wisdom,timeandpatience.I
6、wouldalsoattributethecompletionofthisthesistomyteachers,colleaguesandclassmates,whoseinstructionsonthesiswritinghashelpedlayagoodfoundationfortheconstructionofthisthesis.I,too,owemygratitudetomyparents,whohavecontributedinsomewaytotherefinementandacc
7、omplishmentofthisthesis.IalsofeelindebtedtotheauthorslistedintheReferences,fromwhoseworksIhavedrawnagreatdealofinspirationandideas.Finally,Iwouldliketorecognizethecontributionsofmanypeoplewhohavehelpedmebutnotbeenadequatelyacknowledgedhere.ContentsAb
8、stractiAcknowledgementsiiContentsiii1Introduction12BasicConcepts22.1ConflictandConflictManagementStyles22.2ConflictandBusinessNegotiation32.3ConflictManagementintheInterculturalContext43ImpactsofCulturalDifferencesonInterculturalBusinessNegotiation43
