2、rowforthismatterandwearegoingtodoourbesttomakeituptoyou.Iassureyouthatthismistakewillnothappenonceagainandwouldappreciateverymuchifyoucouldgiveusachancetoshowoursincerityonthismatter. Bestregards商务英语的道歉信范文二DearMr.Johnson Thankyouverymuchforyourletterof3May2004. W