商务英语给客户道歉信.doc

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1、商务英语给客户道歉信　　　　　　我们确保我们的服务过程能方便客人。那么商务英语给客户道歉信该怎么写呢?下面是小编为大家整理的商务英语给客户道歉信，希望对大家有帮助。商务英语给客户道歉信篇一DearMr.Li　　IthasbeenbroughttomyattentionthatuponcheckinginatChinaWorldHotelonJun2,1999Yourexperiencewasoneofdifficulty.　　Iwouldliketoexpressmysincereapologiesforthepo

2、orattitudeofourreceptionistwhensheadvisedyouoftheerrorinyourreservation.thereissimplynoexcuseinherbehaviorasIassureyouthatthenecessaryactiongasbeentakentorectifythelackofserviceyoushouldhavereceive.　　Unfortunatelytherewasanerrorinyourreservationregardingyourar

3、rivaldate.IamunabletoidentifywheretheoversightoriginatedthroughmyinvestigationhoweverIregretthatyouwereinconvenienced.　　Mr.Li,IdohopethatIcanassureyouthatyournegativeexperiencewasanisolatedincident,Ilookforwardtowelcomingyoubackinverynearfuturesothatwecanresto

4、reyourconfidenceintheproductandserviceofShangri-LaChinaWorldHotel.PleasedonothesitatetocontactmedirectlyinbusinessorpleasurebringyoubacktoBeijing.　　Sincerely,　　AlfredZhuang商务英语给客户道歉信篇二DearMr.Shu　　IwouldliketothankyouforchoosingtheChinaWorldHotelforyourrecently

5、stay.　　Onbehalfofmanagementandstaff,pleaseacceptmysincereapologiesforthefailedtoextendyourGoldenCirclebenefitsoftheKingSizebed,goldencircleappropriatefloorandnewspaper.duringyourstaywithuson01-08thNov.　　Asourvaluedguest,yourcommentsandfeedbackareofutmostimport

6、ancetous.Mr.Shu,shouldyouchoosetoreturntoourhotel,pleaseletmeknowandIwillensurethatyourstaywillrestoreyouconfidenceinthequalityserviceuponwhichtheGoldenCirclestands.　　Myapologizeonceagainandthankyoufortakingtimetobringthismattertoourattention.　　Wearelookingfor

7、wardtowelcomeyoubacktohotelagainifyouwouldliketogiveuschancetocorrectourmistake.　　Shouldyouhaveanyinquiries,pleasefeelfreetocontactme.　　Kindandbestregards.　　AlfredZhuang商务英语给客户道歉信篇三DearSirorMadam　　TheManagementofChinaWorldHotelwishtoextenditssincerestapologies

8、fortheinconvenienceyouwerecausedaswewereunabletopaccommodateyouonyourarrival.Thisisnotthenormalmannerinwhichwehandleourguestsreservationandweregretanyundueinconvenienceyouwerecause