商务英语的道歉信.doc

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1、商务英语的道歉信　　　　　　道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。那么商务英语的道歉信你知道是怎么写的吗?下面小编整理了商务英语的道歉信，供你参考。　　商务英语的道歉信范文一　　DearMr.Grison　　Thankyouforyourletterof6May20XXconcerningthefaultytableware.　　Iamextremelysorrytolearnthatthedeliveryyoutookon2A

2、prilwasofpoorquality.Thiswasduetoourfaultypackingmachine.Wenowhaveitrepairedandwewillreplacethefaultydeliveryfreeofchargewithinthreedays.　　Wehavebeensupplyingyouforfiveyearsandwewillreplacethefaultydeliveryfreeofchargewithinthreedays.　　Wehavebeensupplyingyouforfiv

3、eyearsandyouhavealwaysbeenoneofourexcellentcustomers.Therefore,Igreatlyregrettheinconvenienceithascausedandwouldliketooffermysincereapologies.Icanassureyouthatsuchoccasionwillnotoccurandoursuppliesinthefuturewillagainbeofourusualhighstandards.　　Ihopethatyoucanuseo

4、urcompanyasyoursupplierinthefuture.　　Yoursincerely　　商务英语的道歉信范文二　　DearSir.　　Iamwritingthislettertoapologizetoyouforthemistakethatwesenttheshoesinwrongcolor.Ihaveacknowledgedthatmyfaulthasbroughtyougreattroubleandunconviniences.Iherebyexpressmydeepsorrowforthismatte

5、randwearegoingtodoourbesttomakeituptoyou.Iassureyouthatthismistakewillnothappenonceagainandwouldappreciateverymuchifyoucouldgiveusachancetoshowoursincerityonthismatter.　　Bestregards　　商务英语的道歉信范文三　　DearMr.Clinton　　Thankyouforyourletterof9May20XXconcerningfaultygoods

6、purchasedinourstoreinLondon.　　Iamverysorryindeedthatyouwerenotsatisfiedwiththepencilsthatyouboughtfromourstore.　　Ourcompanyinalwaystryingtoimprovethequalityofitsmerchandiseandweareveryunhappywhenoneofourproductsdoesnotgivesatisfaction.Infact,thiswasduetothebreakdo

7、wnofourpackingmachine.　　InthemeantimeIregretthedisappointmentyouwerecaused.Asagestureofgoodwill,Ihavepleasureinrefundingthecostofthepencils.AndencloseagiftvoucherthatyoucanuseinourLondonbranch.　　Thankyouforbringingthismattertoourattention.Ihopeanyfurtherpurchasesy

8、oumanymakeatourstoreswillbeuptoourusualhighstandards　　Yourssincerely　　PaulHarvey　　CustomerRelations.