BEC中级真题(第二辑)答案和听力原文

《BEC中级真题(第二辑)答案和听力原文》由会员上传分享，免费在线阅读，更多相关内容在行业资料-天天文库。

1、..BEC中级真题（第二辑）答案及听力原文Test1ReadingPart11C2A3B4D5A6.B7CPart28D9C10E11B12FPart313D14A15C16B17.B18.CPart419B20A21D22A23C24C25D26A27B28C29D30B31C32B33BPart534ITSELF35IN36CORRECT37.WHILE38SEEN39FROM40CORRECT41THOSE42FOR43WITH44THAT45CORRECTWritingPart1To:P.JonesFrom:LuisaGambonDate:21November2002Subjec

2、t:LatenessMrJones,Ihavenoticedthatyouoftenarrivelateforwork,especiallyonMondaymornings.Asyourcolleaguesarestartingtocomplainaboutthat,youunderstandthatunlessthishabitchanges,Iwilltakedisciplinaryactionagainstyou.Comeandseemetomorrowat9a.m.inmyoffice.ThankyouBand5Allcontentpointsarecovered,usingna

3、turalsoundinglanguageandaconsistentlyappropriatetone.Part2ReportoncustomercomplaintsINTRODUCTIONThisreporthasthepurposeofpresentingthereasonsforcustomercomplaintsin2002.FIELDINGSThecustomercomplaintsreceivedin2002were300inJanuary.Thentheyincreasedto540inFebruarybecauseofthecomputersystem'sbreakdo

4、wn.InMarchtheyfellto230becauseanimprovedordersystemwasintroduced.word完美格式..ThereasonsforcomplaintsfromJanuarytoMarchwereanalysed:lfirstlythecompanvreceivedcomplaintsforincorrectordersdelivered.TheseerrorswerefewerinMarch.lsecondlythetimetakentodeliveristoohigh.butthecompanyhasplannedtorecruitnewa

5、gents.lFinallycustomerscomplainforthepoorproductquality.Inordertosolvethisproblemmorequalitycontrolsaremaking.CONCLUSIONSAtthemomentallcustomersaren'tsatisfiedbutmanymeasureshavebeentakentoimprovetheirsatisfaction.Band4Thereisasatisfactoryrangeofstructures,withsomeerrors,butthesedonotimpedeunders

6、tanding.Thecontentpointsareadequatelycovered,andtheregisterisappropriate.Theinformationisgenerallywellorganised,usingheadingsandotherdiscoursemarkers.ListeningPart11.JAYE2.CUSTOMERSERVICES3.OFFICEASSISTANT4.457.605.EUROPEHOLIDAYS6.BUSINESSCARDS7.MARKETINGEXECUTIVES8(THE)(COMPANY)EOGO9INFORMATIONP

7、ACK10.PARKHOTEL11.FRONTGATE12.NEWDESIGNSPart213E14B15G16F17A18C19G20H21E22.BPart323B24B25C26A27C28B29A30CTapescriptListeningTest1ThisistheBusinessEnglishCertificateVantage2,ListeningTest1.PartOne.Questions1to12.Youwill