绩效管理（双语）张艳-绩效整理知识讲义

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1、第一章PerformanceManagementinContext1.ContinuousProcessofIdentifyingperformaneeofindividualsandteamsMeasuringperformaneeofindividualsandteamsDevelopingperformanceofindividualsandteamsAligningperformaneewiththestrategicgoalsoftheorganizationandteams2.PMisNOTperformanceappraisalPerformanceManagem

2、ent(PM)StrategicbusinessconsiderationsOngoingfeedbackSoemployeecanimproveperformaneeDrivenbylinemanagerPerformanceappraisalAssessesemployee:Strengths&WeaknessesOnceayearLacksongoingfeedbackDrivenbyHR3.ReturnsandTheirDegreeofDependencyonthePerformanceManagementSystemReturnDegreeofDependencyCo

3、stofLivingAdjustmentLowIncomeProtectionLowWork/lifeFocusModerateAllowancesModerateRelationalReturnsModerateBasePayModerateContingentPayHighShort-termIncentivesHighLong-termIncentivesHigh4.PurposesofPMSystemsStrategicAdministrativeInformationalDevelopmentalOrganizationalmaintenanceDocumentati

4、on5.CharacteristicsofanIdealPMSystem1.IntegrationwithotherHumanResourcesandDevelopmentactivitiesPMprovidesinformationfor:DevelopmentoftrainingtomeetorganizationalneedsWorkforceplanningRecruitmentandhiringdecisionsDevelopmentofcompensationsystems第二章PerformanceManagementProcessl.OverviewPrereq

5、uisitesPerformancePlanningPerformaneeExecutionPerformanceAssessmentPerformaneeReviewPerformanceRenewalandRecontracting2.13.PrerequisitesAKnowledgeoftheorganization'smissionandstrategicgoals：■Strategicplanning□PurposeorreasonfororganizatiorVsexistence□Whereorganizationisgoing□Organizationalgo

6、als□StrategiesforattaininggoalsBKnowledgeofthejobinquestion3.PerformanceExecution:©EmployeeResponsibilities：CommitmenttogoalachievementOngoingrequestsforfeedbackandcoachingCommunicationwithsupervisorCollectingandsharingperformancedataPreparingforperformaneereviews@ManagerResponsibilities：Obs

7、ervationanddocumentationUpdatesFeedbackResourcesReinforcement5SixStepsforConductingProductivePerformanceReviews.①②③④Ident讦ywhattheemployeehasdonewellandpoorlySolicitfeedbackDiscusstheimplicationsofchangingbehaviorsExplainhowskillsusedinpastachievem