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ID:41905018
大小:275.00 KB
页数:8页
时间:2019-09-04
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1、Chapter4FoundationsofDecisionMakingIdentificationofaproblemIdentificationofDecisioncriteriaAllocationofWeightstocriteriaDevelopmentofalternativesAnalysisofalternativesSelectionofanalternativeImplementationofThealternativeEvaluationofdecisioneffectivenessDecision-makingprocess-
2、8stepsAnexampleoftheDecision-MakingProcessIdentifyingaProblemIdentifyingDecisionCriteriaAllocatingWeightstoCriteriaIneedtobuyanewcar.PriceInteriorComfortDurabilityRepairRecordPerformancePriceInteriorComfortDurabilityRepairRecordPerformance108642Decision-makingprocess:Carbuying
3、exampleDevelopingAlternativesAnalyzingAlternativesSelectinganAlternativeImplementingtheChoiceTheToyotaisthebest.FordJeepMazdaDodgeAudiIsuzuChevyPriceComfortDurabilityRepairRecordPerformanceToyotaChevyIsuzuAudiDodgeMazdaJeepFordToyotaAppraisingDecisionResultsDecision-makingproc
4、ess:CarbuyingexampleS1-IdentifyaproblemSolvingthewrongproblemperfectlyisnobetterthandonothingfortherightproblemProblemisidentifiedbycomparingthecurrentstatewithsomestandardsthatrepresentadesiredstateofaffairs:Pastperformance,previouslysetgoals,performanceofotherunits/organizat
5、ions…ProblemidentificationissubjectiveinnatureS2-DecisioncriteriaTheyreflectthefactorsthatmanagersthinkimportantinmakingthechoiceTheyarenotequallyimportantAsimpleapproachtodealwithdifferentcriteriaistoassignthemdifferentweightsJudgmentsareinvolvedinselectingcriteriaandassignin
6、gweightsS3,4,5,6-Develop,analyzeandselectalternativesExhibit4.5S7,8-ImplementationandevaluationSelectingthe“best”choicebasedontheanalysisPuttingthedecisionintoactionincludesCommunicatingwiththosetobeaffectedandGainingtheircommitmentofsupportParticipationofdecisionmakingbringse
7、nthusiasmsEvaluationofthedecisionresultisanimportantphaseofdecisionmakingprocessandpartofthecontrollingfunction
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