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ID:39875988
大小:91.00 KB
页数:7页
时间:2019-07-13
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1、JOBDESCRIPTION工作职责JOBTITLE职位:AmazonRoofRestaurantHostess亚马逊餐厅咨客DEPARTMENT部门:WesternSection西餐部GRADE/LEVEL级别:REPORTSTO直接上司:AmazonRestaurantManager亚马逊餐厅经理RESPONSIBLEFOR责任范围:REVIEWEDBY制定/更新于:SCOPE工作范围:ToassisttheRestaurantManagerofdesignatedRestauranttoachieveorsurpassfinancialgoa
2、lssetinboththeRestaurantbudgetandforecastthroughpersonalattention,careandanticipationofguestneeds,andbyadheringtoclearlyestablishedservicestandards/procedures,thuscreatinganatmosphereofprofessionalismandwell-beingandasmoothoperationatalltimesintheentireoutlet,leadingtoahighlys
3、uccessfuloperation.您将协助餐厅经理完成或超越由餐厅预算与对正在进行的经营活动的预测而制定出的营业目标,通过对客人需要的关注、关心和预计,向客人提供最好的服务,坚持以建立的服务标准/程序,从而在餐厅内创造出专业化与良好的环境,尤其在您的工作区域领导极为成功的运作。DUTIES/RESPONSIBILITIES:义务与责任:-Createthroughyourtotalcommitmenttoexcellenceanenvironmentofcompletewell-beingandsatisfactionofourrestaura
4、ntPatronsbyprovidingfriendly,fast,consistentandprofessionalservice.完成你所有的义务以提供友善的、快速的、可靠的、专业的服务从而创造令顾客满意的良好环境-Contributeineverywaypossibletotheprofitabilityoftheoutletbydeployingawellthoughtoutseatingprocedureinthemostadvantageouschronologicalordertoensureafairworkdistribution
5、inthevariousstations,ensuringattentiveandsmoothservicetoallguestsandafastturnoveroftablesthusmaximizingsalespotentials.考虑最佳的座位安排次序以保证不同区域工作分配的平衡,从而为餐厅创造收益。确保位客人提供殷勤的、流畅的服务,提高翻台率,从而扩大销售潜能。-MonitordailyactualsalesagainsttheRestaurantbudgetandforecasttobecomefullyawareofthebusine
6、ssdoneintheoutlet.Itisyourresponsibilitytorecordthetotalsales,thenumberofcoversservedandtheaveragecheckachievedaftereachmealperiodintheRestaurantlogbook.Greataccuracyisneededintherecordingasthesefiguresareinstrumentalinthepreparationofthebudget,theforecastandthecomparativefigu
7、reswithpreviousweek,months,yearforRestaurant.监控日常的依照预算所制定出的现行销售方式,清楚知道餐厅的经营情况。您的职责是在值班日记上记录下总的销售额、上座率以及每次用餐时间后的例行检查完成情况。记录要求非常准确,因为这些数据将有助于制作预算与预测以及同餐厅上周、上月,上年的数据比较。-Youwilldailyupdatethelogbookaftereachservicerecordingallhappeningsandimportantinformationaccordingtoinstruction
8、sgiventoyoubytheRestaurantManagerorhisrepresentative.您需要根据餐厅经
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