JD 亚马逊领班

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1、JOBDESCRIPTION工作职责JOBTITLE职位:AmazonRoofRestaurantCaptain亚马逊餐厅领班DEPARTMENT部门:WesternSection西餐部GRADE/LEVEL级别:REPORTSTO直接上司:AmazonRoofRestaurantManager亚马逊餐厅经理RESPONSIBLEFOR责任范围:AmazonRestaurantWaiter/ress亚马逊餐厅服务员REVIEWEDBY制定/更新于:SCOPE工作范围:ToassisttheRest.

2、ManageroftheassignedRestauranttoachieveorsurpassfinancialgoalssetinboththeRestaurantbudgetandforecastthroughon-goingmotivationandtrainingofstaffmembersreportingtoyou;toensuretheircomprehensionoftheclearlyestablishedservicestandards/procedures;tofollow,

3、trainandensuretheadherencetostandards/procedures;toreadysubordinatesforpromotionensuringasmoothoperationatalltimesandbysettinganexampleofpersonalattention,careandanticipationofguestneedsthuscreatinganatmosphereofprofessionalismandwell-beingintheoutlet,

4、leadingtoahighlysuccessfuloperation.您将协助餐厅经理完成或超越由餐厅预算与对正在进行的经营活动的预测而制定出的营业目标，培训员工向你报告；确保他们清楚的理解已有的服务标准/程序；执行，培训并确保这些标准/程序的贯彻；使您的下属随时做好准备晋升以保证餐厅经营运作的顺利进行；在对客人需要的关注、关心和预计方面树立榜样，从而在餐厅内创造出专业化与良好的环境，领导极为成功的运作。DUTIES/RESPONSIBILITIES:义务与责任:-Createthroughyou

5、rtotalcommitmenttoexcellenceanenvironmentofcompletewell-beingandsatisfactionofourrestaurantPatronsbyprovidingfriendly,fast,consistentandprofessionalservice.完成你所有的义务以提供友善的、快速的、可靠的、专业的服务从而创造令顾客满意的良好环境-Contributeineverywaypossibletotheprofitabilityoftheou

6、tletbyprovidingfast,attentiveandprofessionalserviceandbydeployingup-sellingtechniques.通过提供快速、殷勤和专业化的服务，以及发挥推销技能，利用任何可能的途径提高餐厅的收益。-Monitordailyactualsalesagainstthebudgetandtheforecastandrectifyanyshortageswithadditionalsales.Thisisthebesttooltogaugeyou

7、rstation'sandtheoutlet'sperformance监控日常的依照预算所制定出的现行销售方式，并预测和调整附加销售中的不足。这是评估您的服务区域和整个餐厅成绩的最好的工具。-MakesuggestionstotheRestManagerastowaysofincreasingsalesandreducingwastage.向餐厅经理提出关于提高销售量、减少消耗的建议。-Leadbyexample.树立榜样-Youwillbetotallyfamiliarwiththemenuand

8、thedailyspecials,themodeofpreparationandtheingredientsusedineachdish.Youwillbebriefedbeforetheserviceonitemsavailableinthekitchenwhichneedpushing,itemswhicharenotonthemenuandknowalldishesnotlistedonthemenuwhichthekitchencanpreparewithea