Midsize Business Road Map for Selecting IT Vendors

《Midsize Business Road Map for Selecting IT Vendors》由会员上传分享，免费在线阅读，更多相关内容在学术论文-天天文库。

1、MidsizeBusinessRoadMapforSelectingITVendorsJimBrowningKenChinThesematerialscanbereproducedonlywithGartner’sofficialapproval.Approvalsmayberequestedviae-mailtoquote.requests@gartner.com.KeyIssuesnWhatarekeychallengesthatmidsizebusinessesfaceinmakinganI

2、Tvendorselection?nWhatarethebestpracticesandkeyselectioncriterianecessarytomakeastrategicdecision?nWhatarethebestpracticesforITcontractnegotiation?2003Gartner,Inc.and/oritsaffiliates.Allrightsreserved.KeyIssuesnWhatarekeychallengesthatmidsizebusinesse

3、sfaceinmakinganITvendorselection?nWhatarethebestpracticesandkeyselectioncriterianecessarytomakeastrategicdecision?nWhatarethebestpracticesforITcontractnegotiation?2003Gartner,Inc.and/oritsaffiliates.Allrightsreserved.MSBVendorSelectionEnvironmentalCha

4、llenges•Growingnumberofproducts,servicesandvendorstargetingthemid-market•Technologychangingrapidlyandvendorsoverhypingtheirproducts•More-complicatedlicensemodels(user-based,server-based,transaction-based,per-module,concurrent,etc)•Itisbecomingincreasi

5、nglydifficulttodifferentiateproductofferings•Lackofstructureandmethodologyforvendorselectionprocess•Tacticalversusstrategicdecisionsbeingmade;“ManyMSBsnegotiateproductsandservicesonaproject-by-projectbasisandenduppaying10%to40%morethanenterprisesthatn

6、egotiatebasedonannualormultiyeardeals”2003Gartner,Inc.and/oritsaffiliates.Allrightsreserved.MSBVendorSelectionOrganizationalChallengesTheyhavenoAlltheyTheydon’tideawhatweAlltheywantwantareunderstandthereallyneed.todoiscountnewtoys.consequencespennies.

7、oftheiractions.ITProfessionalsFinance/AccountingnCompatibletechnologynFinancialstatementsnSupportrequirementnCostcontrolnImpactonstaffingnAccountingrulesnSecuritynTaximplicationsEndUsersProcurementProfessionalsnApplicationrequirementsnNegotiationsnEas

8、eofusenRelationshipWhyarewethelasttoknow?LegalWecan’tdothat!nTermsandconditionsnSubleaseandassignmentpossibilitiesnBusinessflexibility2003Gartner,Inc.and/oritsaffiliates.Allrightsreserved.GartnerVendorSelectionMethodologyTheThreePhaseApproach;