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1、东南大学硕士学位论文基层商业银行绩效管理研究姓名:部文革申请学位级别:硕士专业:工商管理导教师:周勤20051101ResearchofPerformanceManagementforSub-BranchesofCommercialBanksGraduate:GaoWenGeSupervisor:ZhouQinSoutheastUniversityAbstractTheperformancemanagementforsub-branchesofcommcrcidbanksisaconvergenttopicoffinancial
2、andmaxiagement,itisforward-lookingandpracticable.Theprocessofperformancemanagementalwaysincludesperformanceplan,operating,performanceevaluation,feedback,judgeandcontrol.Thesefourstepsisacompleterecycle,actoneveryprocedureinsub-branchtoimprovetherealizingofperformance
3、managementFewperformancemanagementisusedintiiesub-branchnow.Instead,themostusedisperformanceevaluatioiLWhiletheperformancemanagementinvolvestheideaofmanagementrecycling,itisasystem.Inthissystem,differentlayersoftheunit,themanagers,andtheemployeeareallinvolved.Inthepr
4、ocessofcommunication,theupperhelpsthelower,andthemanagerhelpemployeetosweepawaytheobstaclesinthework.Theywillattaintheperformanceobject,prospectiveplan^dstrategyobjectsinxs^ole.Butfornationdcommercialbanks,theyarepavingtheirwayforimprovementthemethodsofperformanceeva
5、luation,nottherealperformancemanagement.Butthisisthemostimportantforthesub-branchtoimprovetheirmanagementskills.Thebasicruleofperformancemanagementisthatitisatoolforteachingthepracticeofperformancemanagement.Ouraspirationscan'tberealizedifwedonotobeythebasicrulesofth
6、eperformancemanagement.Pcrfomancemanagementshouldobeytherulesoffirst-planning,procedural,systematic,objectivityandcommunication-emphasizing,otherwisetheperformancemanagementcannotbeusedreally.Fromthemanagementtheory,thewriterpointedoutthemediodsthatcouldbeusedinthepe
7、rformancemanagement,includingtiieBenchmarking,KeyPerformanceIndicator,Balancedscorecard.Thesemethodsprovideusmanypracticaltoolsofperformancemanagement,andtheyarehelpfiilforperformancemanagementpractice.Performanceevaluationisaprocessofestimatingassetoperatingfinancia
8、lperformanceofasingleunit.Perform^ceevaluationisamostdisputableproblem,andhowtodoperformanceevaluationscientificallyisveryimportant