制造网格中的服务质量保障机制及关键技术研究

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1、上海大学博士学位论文制造网格中的服务质量保障机制及关键技术研究姓名：孙海洋申请学位级别：博士专业：机械制造及其自动化指导教师：俞涛20080601摘要体会，为制造网格理论的进一步完善以及与制造业实际应用更加紧密结合奠定了扎实的基础。关键词：制造网格，服务质量保障，信任管理，评价管理，SLA管理，层次分析法，交互式多目标协商II上海大学博士学位论文一制造网格中的服务质量保障机制及关键技术研究AbstractAstheresearchhotspotofnetworkmanufacture，thenatureofManufacturingGrid(MG)istorealizethemanuf

2、acturingresources’sharingandcooperation．Alongwimthedevelopmentofmanufacturinginformatizationfromresearchtoapplication,血eyhavebeenthekeyevaluationfactorswhetherthesystemhasasoundQoS(QualityofService)guaranteemechanismincludestrustmechanism，operationguaranteemechanism，benefitdistributingmechanism，

3、evaluationmanagementmechanismetc，andwhetheritCanmaintainingeachparticipants’interests．Firstly,thepaperbeginswiththeresearchofManufactLk6ngGrid-QualityofService(MG·QoS)．Fromdifferentaspects，analyzesthedemandsforMG·QoS，andthenestablishesthesystemmodeofMG—QoS．FromManufacturingGrid’Snatureofthevirtu

4、alenterprise，thepapercontrastsManufacturingGridasakindmanufacturingmodelofthevirtualenterpriseformwiththeoriginalvirtualenterpriseandthetraditionalmanufacturingenterprise,accordingtothecharacteristicsofthevirtualenterprisemanagement，andthePaperprovidesthemanagementsciencesupportsfortheresearchof

5、MG-QoS．ThenproposesthesystemstructureofMG-QoS，andidentifiesMG-QoSasthreeparts：trustmanagement,ServiceLevelAgreement(SLA)managementandevaluationmanagement．Furthermore，detailedlyanalyzestherelationshipsbetweenthemainmodulesandtheothermodulesinManufacturingGrid，andlocatesMG—QoSsysteminthecoreofManu

6、facturingGrid．Secondly,thepaperanalyzesthetrusttheoryinMG-QoSandfurtherresearchsthetrustmechanismandeI_ISUI'eSthebasicideaofthetrustsysteminManufacturingGrid．Thenaccordingtothisidea,establishesthetwo—layerstructureofthemanufacturingresource’Scredibilityauthenticationincludedtheenterprise’Scredib

7、ilityauthenticationwhichtheresourcebelongtoandtheenterpriseresource’ScredibilityauthenticationandtakesUSeofAHP(AnalyticHierarchyProcess)toimplement．Thirdly,thepaperanalyzestheinevitabilityofSLAmanagementinMG—QoS．Itincludesth