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1、Chapter1ReadingforComprehension1•Whatisanorganization?Whyaremanagersimportanttoanorganization^success?Answer一Anorganizationisasystematicarrangementofpeoplebroughttogethertoaccomplishsomespecificpurpose.Allorganizationsbecauseeachcomprisesthreecommoncharact
2、eristics.1)Everyorganizationhasapurposeandismadeupofpeoplewhoaregroupedinsomefashion.2)Nopurposeorgoalcanbeachievedbyitself;therefore,organizationshavemembers.3)Allorganizationsdevelopasystematicstructurethatdefinesandlimitsthebehaviorofitsmembers.Organiza
3、tion—anentitythathasadistinctpurpose,haspeopleormembers,andhasasystematicstructure.Managersdirecttheactivitiesofotherpeopleintheorganization.Customarilyclassifiedastop,middle,orfirst-line,theysupervisebothoperativeemployeesandlower-levelmanagers.First-line
4、managersareareresponsiblefordirectingtheday-to-dayactivitiesofoperativeemployees.Middlemanagersmanageothermanagersandpossiblysomeoperativeemployees-Theyareresponsiblefortranslatingthegoalssetbytopmanagementintospecificdetails.Topmanagersareresponsibleforma
5、kingdecisionsaboutthedirectionoftheorganizationandestablishingpoliciesthataffectallorganizationalmembers.2.Whatfourcommonactivitiescomprisetheprocessapproachtomanagement?Brieflydescribeeachofthem.Answer一Themanagementprocesscanbecondensedtofourbasics:planni
6、ng,organizing,leading,andcontrolling.SeeExhibit1-4.Theseprocessesareinterrelatedandinterdependent.Planning—encompassesdefininganorganization^goals,establishinganoverallstrategyforachievingthosegoals,anddevelopingcomprehensiveplanstointegrateandcoordinate.O
7、rganizing-determiningwhattasksaretobedone,whoistodothem,howthetasksaretobegrouped,whoreportstowhom,andwheredecisionsaretobemade.Leading-managersmotivateemployees,directtheactivitiesofothers,selectthemosteffectivecommunicationchannel,orresolveconflictsamong
8、members.Controlling~toensurethatthingsaregoingastheyshould,amanagermustmonitorperformance.Themonitoring,comparing,andcorrectingisthecontrollingprocess.LinkingConceptstoPractice1.Arealleffectiveorganizationsal