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1、第三方物流X公司配送质量管理研究-->CHAPTER1INTRODUCTION1.1Researchbackgroundentoftheglobalmarketeconomy,underthebackgroundofmarketsystembeingmoreperfect,ofscientificandtechnologicallevelbeingrapidlyincrease,thesocialdivisionoflaborandspecializationleveliscontinuouslystrengthened.TheTHIRDPARTYLOGISTICSh
2、asgottenarapiddevelopmentandbeesoneofthemainsubjectsoflogisticsresearchsincethe1990’softhe20thcentury.AfterenteringthearketopensthedoortotheforeignTHIRDPARTYLOGISTICSenterprises,arket,injectneesticthird-partylogisticsmarket.TheseforeignTHIRDPARTYLOGISTICSenterpriseshavesomedifferentqual
3、itymanagementoperationexperience.ButduetoitsshorthistoryintheChinesemarket,notknoarket,hoarket,hoeforthem.Thelocalthird-partypaniesarefamiliararket,haveacertainprovingtheenterprisequalitystandardizationandservicequality.TheTHIRDPARTYLOGISTICSpaniesarelackoftheaanagementandexperience,oft
4、enconsidertoomuchonthecosts,paymuchattentionontheshort-termgains,andfailtoputenoughtime,energyandresourcesinimprovingthequality.FortheTHIRDPARTYLOGISTICSindustry,intheincreasinglyfiercepetition,hoanagementofqualitymanagement,hoprovethelevelofservicebecamethekeytoimproveenterprisecorepet
5、itiveness........................1.2ResearchsignificanceAstheglobaleconomicintegrationandinformationsharingoreandmoreenterprisesturntheirattentiontothetotalcostintheprocessoftheoptimalstrategyofenterprisemanagement,fromtheinternalindependentcostreductionofeachfunction.Theoakethemselvesc
6、oncentratepoostfundamentalfunctionsectorsintheTHIRDPARTYLOGISTICS.Atthesametime,throughshippingbythetransportteam,goodsisultimatelydeliveredtothemerchantorterminalcustomers,thequalityofdistributionoperationmanagementlevelnotonlydirectlyaffectsthetotallogisticscost,butalsodirectlyaffects
7、thecustomer'sperceptionofqualityandevaluatio-->nonenterprisegoods,andthereforeit’sanecessityforaenterprisetoimprovethepetitivenessbycontrollingthequalityofdistributionbusiness.Inordertoenhancecorepetitiveness,improvetheprehensivestrengthandservicelevel,basedonconsiderationsofco
