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1、怎么抓住顾客的心(Howtocatchtheheartofcustomers)Journal[transfer]howtoseizethecustomer'spsychological2011-1-2820:25reading(10)reprintedfrom,Ss:Smile.A2011flyinglanterns
2、diaryFabulousReprinted(80)Share(12)commentCopyaddressedit1,silenttype--thecustomer'scopingskills2,naggingtype--Customercopingskills3,gast
3、ype-customerresponseskills4,pridetype-customercopingskills5,Diaoacidtype-thecustomer'scopingskills6,Qiuzihairsplittingcustomers--copingskills7,irritabletype-customercopingskills8,completelyrejectedtype--thecustomer'scopingskills9,price-copingskillsofcustomers10,economicdifficulties--Customercopin
4、gskillsNaggingcustomer'scopingskillsComparedwiththesilenttypeofcustomer,everythingmustbeledbyyoutoaskquestions,tofindthetopic,youwillfindthefilmtype,itiseasytocopewithchatterwithoutstopguests.Ifyoureallythinkso,thenyouhavetobecareful.Whenyoumeetthistypeofguest,youhaveatleastthreeofthesecrises:Fir
5、st,givehimthepowerofspeaking,andprobablynevergethimbackonthesubjectofyourpromotion.Two,heisnoteasytofindawillingtolistentotheobjectofhisspeech,wherewillingtogiveupeasily,andthen,yourprecioustimewastedinvainThree.WastingtimeisawasteofmoneyforsalesmenWhydothenaggingguestsalwaystalkendlessly?Hewasbo
6、rn,atalkative,articulateTwo,lonelytoolong,peopleknowhishabits,mayhaveescapedyouonlysuckers,hithimonnotknowingwhyitisso!Three,armedwithlengthychatter,interruptyoursales,sothatyoucannotsucceed.Atalkativeguestalwaysdoesn'tunderstandthevalueofasalesman'stime.Eventheywouldthinkthatitwouldhavebeenbette
7、rtospendmoretimetalkingaboutitsinceIwantedtoearnmymoney.Buttheincarnationofsalesman,youcannotdowithoutsuchconsciousness.Loveiseasytotalktotheguests,usuallyintheviewoftheselfasthecore,tocriticize,orcommenton,orjusteastofparents,Hezekiahshortstandardtypethreekindsofnuns.Sincetheothersideisfullofego
8、,inhiswords,youmightoccasionallyspeakwithhim,tohelphimmakeaconclusionassoonaspossible.(ask)orthewaythisisdefinitelytobeavoided,withoutyou,theheartofaquestion,maycausehimtotalkrapidly?Second,youtrytoputhis(speech),42pou