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ID:8220938
大小:884.12 KB
页数:15页
时间:2018-03-10
《criteo-2017年假日购物季快递报告(英文)-15页》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、HolidayWrap-upUS&GlobalCommerceInsightsforBrandsandRetailers1November–31December2017KeyFindingsBlackFridayandCyberMondaybrokeallsalesrecords,butthebiggerstoryofHoliday2017isofaretailsectorrevitalizedbyshoppersabletobuywhattheyneedandlovewheneverandwherevertheywant.Retailershavelearnedtomakebetter
2、useoftheirretailfootprints–andembracedthemantrathatsmallercanbebetter.TheUSmayhavelostretailsquarefootagein2017,butexistingstoresgotsharperinmerchandisemix,andmoreaestheticandexperientialinthedisplayofgoods.Theyalsoemployedknowledgeable,empoweredsalespeople.Retailersalsoofferedenhancedcustomerser
3、vicestobothbeforeandafterapurchasetodriveshopperloyalty.Somestoresbecamemorelikeshowroomswithlimitedstocksofgoodsthatwerefulfilledthroughspecialpick-uppointsorshippedforconvenience.Criteoworkswith17,000brandsandretailersgloballytodriveprofitsandsales.Theshopperdatawehaveaccesstorevealsimportanttr
4、endsemerginginhowpeopleshoppedandwhattheyboughtinHoliday2017.Ouranalysisofretailsearchandshopperconversiondatarevealsthefollowing:Duetoecommerce,holidayretailhasexpandedbeyondtraditionaltimeframes.ShoppersareresearchingpurchasesinOctoberbutwaitingtopurchaseinNovemberasdealsaretriggered.Theytendto
5、buybigticketitemsthroughCyberWeekbutthenshifttosmallergiftsandlotsofdecorations.TheweekbetweenChristmasandNewYearsisCyberWeekII.AfterChristmasandbeforeNewYears,thereisadramaticincreaseinthenumberofshoppersgoingbackinmarket,partlyduetogiftcards.Thedynamicofgreaterincreasedpurchasingpowerthatweseei
6、nNovember–December23flips:shoppersonceagainshowthegrowthratesseeninOctober.Holiday2017sawtheemergenceofnewkeydaysforretailing.BlackThursdayandChristmasDayitselfarenowsignificantpurchasingdays.Mobilecommercerisesontheweekendsandonkeyholidays.ThethreedaysaroundChristmashadthehighestratesofmobiletra
7、nsactionsoftheentireseason:nearlyhalfofallgoodsareboughtonphones.Shoppersmaybewithfamily,butwithmobilephones,theyarenevermorethanaclickawayfromapurchase.Breakoutgiftshadahigh-techfocuscontrastedwithcozyclothing.Thebrea
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