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1、DemystifyingartificialintelligenceWhatbusinessleadersneedtoknowaboutcognitivetechnologiesADeloitteseriesoncognitivetechnologiesDeloitteConsultingLLP’sEnterpriseScienceofferingemploysdatascience,cognitivetechnologiessuchasmachinelearning,andadvancedalgorithmstocrea
2、tehigh-valuesolutionsforclients.Servicesincludecognitiveautomation,whichusescognitivetechnologiessuchasnaturallanguageprocessingtoautomateknowledge-intensiveprocesses;cognitiveengagement,whichappliesmachinelearningandadvancedanalyticstomakecustomerinteractionsdram
3、aticallymorepersonalized,relevant,andprofitable;andcognitiveinsight,whichemploysdatascienceandmachinelearningtodetectcriticalpatterns,makehigh-qualitypredictions,andsupportbusinessperformance.FormoreinformationabouttheEnterpriseScienceoffering,contactPlamenPetrov(
4、ppetrov@deloitte.com)orRajeevRonanki(rronanki@deloitte.com).WhatbusinessleadersneedtoknowaboutcognitivetechnologiesContentsOverview
5、2Artificialintelligenceandcognitivetechnologies
6、3Cognitivetechnologiesarealreadyinwideuse
7、8Whytheimpactofcognitivetechnologiesisgrow
8、ing
9、10Howcanyourorganizationapplycognitivetechnologies?
10、13Endnotes
11、141DemystifyingartificialintelligenceOverviewNthelastseveralyears,interestinartificialpositivechange,butalsorisksignificantIintelligence(AI)hassurged.Venturecapitalnegativeconsequencesaswell,includ
12、inginvestmentsincompaniesdevelopingandmassunemployment.6commercializingAI-relatedproductsandtechnologyhaveexceeded$2billionsince•SiliconValleyentrepreneurElonMuskis2011.1TechnologycompanieshaveinvestedinvestinginAI“tokeepaneye”onit.7HebillionsmoreacquiringAIstartu
13、ps.Presscov-hassaiditispotentially“moredangerouserageofthetopichasbeenbreathless,fueledthannukes.”8bythehugeinvestmentsandbypunditsassertingthatcomputersarestartingtokilljobs,willsoonbesmarterthanpeople,andcouldAusefuldefinitionofartificialthreatenthesurvivalofhum
14、an-kind.Considerthefollowing:intelligenceisthetheoryand•IBMhascommitted$1billiondevelopmentofcomputertocommercializingWatson,itscognitivecomputingplatfo