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2、1BigDataExecutiveSurvey2017ExecutiveSummaryofFindingsBigDataBusinessImpact:AchievingBusinessResultsthroughInnovationandDisruptionWithaForewordbyThomasH.DavenportandRandyBeanNewVantagePartnersLLCwww.newvantage.comBoston
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7、arlotteCopyright2017Boston
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12、2ForewordThenewyearisoftenatimetocelebrate,andindeedthereissomethingtocelebrateintheresultsofthisBigDataExecutiveSurveyfor2017.Thesurveyparticipantsreportthattheyhavea
13、chievedconsiderablevaluefromtheirBigDatainitiatives.Morethan80%ofthemsaytheirBigDatainvestmentshavebeensuccessful,andalmosthalfsaytheirorganizationscanmeasurethebenefitsfromtheirprojects.Suchoptimismisbynomeansfoundforallbusinessinvestments;onerecentstud
14、ybyananalystfirm,forexample,foundthat6outof10customersofoneERPvendorwouldn’tbuyfromthesamecompanyagain,anddidn’tfeeltheyhadachievedreturnontheirinvestment.WhyaretheseexecutivessopositiveaboutBigData?Theyreportavarietyofpositiveoutcomes,includingcostreduc
15、tion,establishmentofadata-drivenculture,andvariousbenefitsrelatedtoinnovation,newproductsandservices,andindustrydisruption.Only1.6%ofrespondentsdeemedtheirBigDatainitiativesfailures,whichisanimpressivelylownumber.Theparticipantsinthissurveyareseniorbusin
16、essandtechnologyexecutivesrepresentingmanyoftheworld’slargestandmostsophisticatedcompanies.Manycomefromfinancialservices,whichisoneofthemostaggressivesectorsforbusinessinvestmentandtechnologyadoption.Theirsophisticationandbellwetherstatussuggeststhatwewi
17、llsoonseeagrowingnumberoffirmsacrosstheprivateandpublicsectors—aswellasmid-sizeandsmallercompanies—alsoderivingsubstantivevaluefromBigDatawork.Ifthereisanysoberingtrendintheseresults,itliesintheapparentdifficultyoforganizationalandculturalchangearoundBig
18、Data.Morethan85%ofrespondentsreportthattheirfirmshavestartedprogramstocreatedata-drivencultures,butonly37%reportsuccessthusfar.BigDatatechnologyisnottheproblem;managementunderstanding,organizationalalignment,andgeneralorga