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1、TrainingwiththeMidasTouch:Developingyourorganization’sgreatestassetRichardPalmerKoganPageTrainingwiththeMidasTouchTrainingwiththeMidasTouchDevelopingyourorganization’sgreatestassetRichardPalmerFirstpublishedin2002Apartfromanyfairdealingforthepurposesofresearchorprivatestudy
2、,orcriticismorreview,aspermittedundertheCopyright,DesignsandPatentsAct1988,thispublicationmayonlybereproduced,storedortransmitted,inanyformorbyanymeans,withthepriorpermissioninwritingofthepublishers,orinthecaseofreprographicreproductioninaccordancewiththetermsandlicencesiss
3、uedbytheCLA.Enquiriesconcerningreproductionoutsidethesetermsshouldbesenttothepublishersattheundermentionedaddresses:KoganPageLimitedStylusPublishingInc.120PentonvilleRoad22883QuicksilverDriveLondonN19JNSterling,VA20166–2012UKUSA©RichardPalmer,2002TherightofRichardPalmertobe
4、identifiedastheauthorofthisworkhasbeenassertedbyhiminaccordancewiththeCopyright,DesignsandPatentsAct1988.BritishLibraryCataloguinginPublicationDataACIPrecordforthisbookisavailablefromtheBritishLibrary.ISBN0749437391TypesetbyJSTypesetting,Wellingborough,NorthantsPrintedandbo
5、undinGreatBritainbyBiddlesLtd,GuildfordandKing’sLynnwww.biddles.co.ukForGeorge,Tom,JackandLucy–fourgoldennuggetsContentsAcknowledgementsixIntroduction11Humancapital–youraccumulatingasset3Attractingandretainingtalent5;Theknowledge-basedeconomy5;Thegreyingworkforce6;Becominga
6、nemployerofchoice6;Profit62Alchemy–basemetalsintogold9Whywedon’tdoit...10;...Andwhyweshoulddoit–managingexpectations13;Homogeneity17;MidasMiraclePharmaceuticals203Findingthenuggets24Becomingagoldprospector24;Honingyourskillsasagoldprospector36;Becomingagreatmanagertoworkfor
7、38;Spreadinggoldfever39;Buildonstrengths414Buildingyourgoldreserves–theinternaltalentpool42Theinternalrecruitmentmarket43;Spreadthejam46;Buildinsomeslack47;Whattalentstoputinthepool?525Amapforthetreasurehunt–pacingoutthetalentpool60Learningstairways60;Learningavenues65;Deve
8、lopmentandretention69;Willyoudoit?736Refiningthenuggets74Definingtermsofengagement
