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1、Innovation,Technology,andKnowledgeManagementSeriesEditorEliasG.Carayannis,GeorgeWashingtonUniversity,WashingtonD.C.,USAForfurthervolumes:http://www.springer.com/series/8124ManlioDelGiudice●EliasG.CarayannisMariaRosariaDellaPerutaCross-CulturalKnowledgeManagementFosteringInnovationandCollabo
2、rationInsidetheMulticulturalEnterpriseManlioDelGiudiceEliasG.CarayannisSecondUniversityofNaplesSchoolofBusinessNaples,ItalyGeorgeWashingtonUniversitymanlio.delgiudice@unina2.itWashington,DC,USAcaraye@gwu.eduMariaRosariaDellaPerutaSecondUniversityofNaplesNaples,Italymariarosaria.dellaperuta@
3、unina2.itISBN978-1-4614-2088-0e-ISBN978-1-4614-2089-7DOI10.1007/978-1-4614-2089-7SpringerNewYorkDordrechtHeidelbergLondonLibraryofCongressControlNumber:2011942917©SpringerScience+BusinessMedia,LLC2012Allrightsreserved.Thisworkmaynotbetranslatedorcopiedinwholeorinpartwithoutthewrittenpermiss
4、ionofthepublisher(SpringerScience+BusinessMedia,LLC,233SpringStreet,NewYork,NY10013,USA),exceptforbriefexcerptsinconnectionwithreviewsorscholarlyanalysis.Useinconnectionwithanyformofinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilarmethodologynowkno
5、wnorhereafterdevelopedisforbidden.Theuseinthispublicationoftradenames,trademarks,servicemarks,andsimilarterms,eveniftheyarenotidentifiedassuch,isnottobetakenasanexpressionofopinionastowhetherornottheyaresubjecttoproprietaryrights.Printedonacid-freepaperSpringerispartofSpringerScience+Busines
6、sMedia(www.springer.com)SeriesForewordTheSpringerbookseriesInnovation,Technology,andKnowledgeManagementwaslaunchedinMarch2008asaforumandintellectual,scholarly“podium”forglobal/local,transdisciplinary,transsectoral,public–private,andleading/“bleeding”-edgeideas,theories,andperspectivesonthes
7、etopics.ThebookseriesisaccompaniedbytheSpringerJournaloftheKnowledgeEconomy,whichwaslaunchedin2009withthesameeditorialleadership.Theseriesshowcasesprovocativeviewsthatdivergefromthecurrent“conven-tionalwisdom,”thatareproperlygroundedintheoryandpractice,a
