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1、科尔酒店服务指南尊敬的宾客：科尔酒店热诚欢迎阁下的光临！特奉上此服务指南，详列酒店各项服务，以供参阅。我们殷切期望我们的服务令阁下感到满意。谨祝阁下在本酒店逗留愉快，并期望您的再次光临！Welcomeyouhere!Distinguishedguests:SamQhotelswarmwelcomeyouhere!Thisofferspecialservicesandguidancesetoutindetailthevariousfacilitiesofthehotelforreference.Weverymuchhopethatourser
2、vicestomakeyousatisfied.Iwishyouapleasantstayinthishotelandlookforwardtoyourcomingagain!一、各项服务Variousservices1、商务服务Relatedbusinessservices位于大堂前台处，为阁下提供图文传真、复印、打字等.详情请咨询酒店接待内线“8898/0”酒店传真号码：020-84440388Officeislocatedatthelobbyfrontdesk,toprovideyouwithfax,computeraccess,ph
3、otocopying,typing.Pleasecontactthehotelreceptioninsider"8898/0"hotelfaxnumber:020-844403882、退房时间Check-outtime为中午十二时正，如有需要延迟到下午六时前退房，酒店则加收半日房租，若在下午六时后退房则作为全日计算，有关延迟退房事宜，请拨打内线：“8898/0”与接待处联系。Check-outtimeis12o'clocknow,andifnecessarypostponeduntil6:00p.m.beforethecheck-out,t
4、hehotelwillchargerentforhalfaday,ifafter18o'clockcheck-outiscalculatedasthewholeday,thelatecheck-out,pleasecallext:"8898/0"andthereceptionoffice.3、房间请勿打扰DND当阁下需要清静时，可将门后的“请勿打扰牌”挂于房门门把上，并通知接待员不要将电话接入房内。Topreventinterferencewithservice,Whenyouneedquietwhenthedoorafterthe"DoN
5、otDisturbcard"hangingonthedoortodoor,andtoinformthereceptionistnottotelephoneaccesstotheroom.4、客房锁匙Roomkeys为保障阁下财物的安全，在离开房间时，请阁下将客房匙卡交大堂接待处。退房时，将匙卡退还大堂收银。如阁下不慎遗失匙卡，请到大堂接待处重新办理领取手续，并补交20元匙卡工本费。Inordertoprotectthesafetyofyourproperty,leavingtheroom,yourroomkeycardtotheGenera
6、lAssemblyhallreception.Check-out,thekeywillbereturnedtothelobbycardcashregister.Ifyouaccidentallylostkeycard,gotothereceptionhalltoreceivere-registrationproceduresandpay20yuanfeeforcardkey.5、客房预定Reservation阁下如需订房或延长居留时间，欢迎联络接待处，内线“8898/0”。Forreservationsorextendyourstay,pl
7、easecontactthereceptionareainsidethe"8898/0."6、迷您吧MiniBar客房部配备有饮品及相关小食，房内放置酒水价格表,敬请参阅。如需加配请致电内线“8898/0”前台接待处。RoomsareequippedwiththeDepartmentofbeveragesandsnacks,drinks,singleroomtoplacepricelist,pleasereferto.Formoreinformation,pleasecallextincreasewiththe"8898/0"frontde
8、skreception.7、其它服务Otherservices阁下如需要增加棉被、枕头、衣架、浴室用品、多功能插座等，请联络前台接待处，内线：“8898/0”。Ifyouneed
