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1、LectureNotesinEconomicsandMathematicalSystems629FoundingEditors:M.BeckmannH.P.KünziManagingEditors:Prof.Dr.G.FandelFachbereichWirtschaftswissenschaftenFernuniversitätHagenFeithstr.140/AVZII,58084Hagen,GermanyProf.Dr.W.TrockelInstitutfürMathematischeWirtschaftsforschung(IMW)Universität
2、BielefeldUniversitätsstr.25,33615Bielefeld,GermanyEditorialBoard:A.Basile,H.Dawid,K.Inderfurth,W.KürstenForfurthertitlesinthisseries:http://www.springer.com/series/300MichaelaIsabelHhno¨RelationalSupplyContractsOptimalConcessionsinReturnPoliciesforContinuousQualityImprovementsABCDr.Mi
3、chaelaIsabelH¨ohnWHU-OttoBeisheimSchoolofManagementBurgplatz--256179VallendarGermanymichaela.hoehn@whu.eduThispublicationisbasedonadissertationatWHU-OttoBeisheimSchoolofManagement.ISSN0075-8442ISBN978-3-642-02790-1e-ISBN978-3-642-02791-8DOI10.1007/978-3-642-02791-8SpringerHeidelbergDo
4、rdrechtLondonNewYorkLibraryofCongressControlNumber:2009932419cSpringer-VerlagBerlinHeidelberg2010Thisworkissubjecttocopyright.Allrightsarereserved,whetherthewholeorpartofthematerialisconcerned,specificallytherightsoftranslation,reprinting,reuseofillustrations,recitation,broadcasting,r
5、eproductiononmicrofilmorinanyotherway,andstorageindatabanks.DuplicationofthispublicationorpartsthereofispermittedonlyundertheprovisionsoftheGermanCopyrightLawofSeptember9,1965,initscurrentversion,andpermissionforusemustalwaysbeobtainedfromSpringer.Violationsareliabletoprosecutionundert
6、heGermanCopyrightLaw.Theuseofgeneraldescriptivenames,registerednames,trademarks,etc.inthispublicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfromtherelevantprotectivelawsandregulationsandthereforefreeforgeneraluse.Coverdesign:SPiPublisherServicesPrintedo
7、nacid-freepaperSpringerispartofSpringerScience+BusinessMedia(www.springer.com)ForewordThisbookconsidersasupplychainconsistingofonebuyerandonesupplier.Thepartiesinteractoveralongtimehorizon.Whilethehorizonmaynotbeinfinite,thepartiesdonotknowexactlyhowlongtheirrelationshipwilllast.Ineach
8、perio
