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1、www.hbr.orgFORETHOUGHTTheBestAdviceIEverGot:LindaMason,ChairmanandFounder,BrightHorizonsFamilySolutionsbyDaisyWademanDowling•MBABBS.COM-ReprintF0809DMBA论坛FORETHOUGHTTheBestAdviceIEverGot:LindaMason,ChairmanandFounder,BrightHorizonsFamilySolutionsbyDaisyWademanDowl
2、ingWhenmyfuturehusband,RogerBrown,andIWedecidedtoputourpassionforgivingchil-graduatedfromtheYaleSchoolofManagementdrenthebestpossiblestartinlifeatthefore-in1980,wepostponedjoboffersinmanage-frontofourcareers—andatthecoreofanewmentconsultingtorunemergencyprogramsco
3、mpany.(SeeRoger’sFebruary2001HBRinCambodianrefugeecamps.TheVietnam-articleonBrightHorizons,“HowWeBuiltaesehadrecentlyinvadedCambodiaandStrongCompanyinaWeakIndustry.”)oustedtheKhmerRouge,andthousandsofDon’tgetmewrong—buildingthiscompanyrefugeesfledtotheThaiborder.Im
4、anagedawasonelong,hardslog.Wefacedalotofprogramformalnourishedchildren,andweskepticism,includingfromourfinancialback-sawalotofveryillbabies.Yet,withfoodanders,whohadneverseenasuccessfulhusband-basicmedicine,mostcompletelyrebounded.and-wifeteambefore.Andwhenwestrugg
5、ledRogerandIhadalwaysbeenmovedtomakeaduringourstart-upyears,someofourinitialdifference,butthisexperiencegaveusfocus.Ifinvestorscouldn’tunderstandwhywepaidyouintervenebyagefive,werealized,youcanhigher-than-averagesalariesorwhywespentpositivelychangethewholecourseofa
6、child’sprecioustimefoundingasisternonprofitor-life.Later,afterafewyearsinmanagementganizationtohelpchildrenofthehomeless.consulting,wewenttoAfricatobecomeco-Butputtingourpassionsfirst—andbackingcountrydirectorsinSudanforSavetheChildren.themupwithgoodfinancialnumbers—
7、gaveOurhumanitarianworkengagedus24/7,usarealbusinessadvantage.Throughthisandouronlyconnectiontotheoutsideworldpassionwehelpedcreateanentirelynewsec-wastheoccasionaltelex—sowegaveabso-tor:high-quality,workplace-basedchildcarelutelynothoughttolong-termcareers.Butasa
8、benefitforemployees.DuringourIPOwhenwecamebacktotheUnitedStatesinroadshowin1997,wetalkedabouttheBright1986,wehadtomakesometoughdecisions.Horizonsmissionfi
