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1、Information,OrganizationandManagementArnoldPicotRalfReichwald●●RolfWigandInformation,OrganizationandManagementProf.Dr.Dres.h.c.ArnoldPicotProf.Dr.Prof.h.c.Dr.h.c.RalfReichwaldLudwig-Maximilians-UniversitätMunichTechnicalUniversityofMunichMunichSchoolofManagementTUM-Busin
2、essSchoolInstituteforInformation,OrganizationInformation,OrganizationandManagementandManagementLudwigstr.28VGIILeopoldstr.13980539Munich80804MunichGermanyGermanypicot@lmu.dereichwald@wi.tum.deProf.RolfWigandPh.D.UniversityofArkansasatLittleRockCyberCollege258AETASBuildin
3、g2801SouthUniversityAvenueLittleRock,AR72204-1099USArtwigand@ualr.eduISBN978-3-540-71394-4e-ISBN978-3-540-71395-1LibraryofCongressControlNumber:2008925000©2008Springer-VerlagBerlinHeidelbergThisworkissubjecttocopyright.Allrightsarereserved,whetherthewholeorpartofthemater
4、ialisconcerned,specificallytherightsoftranslation,reprinting,reuseofillustrations,recitation,broadcasting,reproductiononmicrofilmorinanyotherway,andstorageindatabanks.DuplicationofthispublicationorpartsthereofispermittedonlyundertheprovisionsoftheGermanCopyrightLawofSept
5、ember9,1965,initscurrentversion,andpermissionsforusemustalwaysbeobtainedfromSpringer-Verlag.ViolationsareliableforprosecutionundertheGermanCopyrightLaw.Theuseofgeneraldescriptivenames,registerednames,trademarks,etc.inthispublicationdoesnotimply,evenintheabsenceofaspecifi
6、cstatement,thatsuchnamesareexemptfromtherelevantprotectivelawsandregulationsandthereforefreeforgeneraluse.Coverdesign:WMXDesignGmbH,HeidelbergPrintedonacid-freepaper987654321springer.comPrefaceandAcknowledgementsThisbookhasalonghistory.Thethreeauthors’researchfociareinre
7、latedareasandtheyhaveworkedtogetheronnumerousprojectsinorganizationresearch,or-ganizationdesign,informationsystemsandtheuseandapplicationofinformationandcommunicationtechnologies.Inadditiontheyexchangedideasforover25years.Thisoccurredintheformofpublications,atconferences
8、injointsessionsandonjointpanelsinEuropeandNorthAmerica,byguestlecturesandthroughvisitingprofessorshipsa
