毕业论文封面摘要目录范文

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1、XX职业学院毕业论文论文题目xx人力资源管理的调查报告系别旅游管理系专业航空服务班级121班姓名xxx学号20100501030指导老师李杨二零一二年十一月二十日【摘要】全球化的经营，快速变化的顾客需求以及行业竞争的加剧，使得酒店人力资源的地位和作用日益突出。酒店员工流动率过高，特别是优秀员工的不断流失已经成为困扰我国酒店业人力资源管理者的一大难题。从管理者的角度出发，适当的员工流失既利于全社会人力资源的合理配置，也利于酒店的“吐故纳新”淘汰低素质员工，引进高素质员工，从而提高酒店的服务质量和工作效率。但目前的情况是，一方面，酒店劳动力市场资源相对不足，另一方面

2、，一些高学历、年纪轻、酒店从业经验比较丰富的管理型、技能型员工成为各大酒店争夺的重点对象，因此如何应对员工的高流动以经成为业内人士关注的焦点。关键词：人员流失、市场调查、原因分析、应对策略目录一、酒店概况及实习情况介绍·····································1（一）、长富宫饭店概况·················································1（二）、实习情况介绍················································1二、酒店人员流失原因的调查····

3、·········································2三、长富宫饭店人力资源流失的调查结果···································2四、服务人员流失意图影响因素分析···································3（一）对酒店服务人员的调查·····································4（二）对酒店人力资源管理的调查········································5五、对酒店业的人力资源现状的合理建议和应对策略（一）把好招

4、聘录用关································6（二）重视员工培训和心理引导····································6（三）加强绩效管理，实施合理的薪酬战略····························7六、结论····························································8谢辞·······························································8参考文献·············

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