ncp-不合格产品评审模板

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1、NCPReviewPolicyIfanyonereceivesaNCP,wemustreviewitinregularweeklymeeting.NCPreviewwillbearrangedeveryhalf-year.CaseStudiesAlwaysbeprofessional!NCPContent:Itisanewclientofus,anditwasverylateintheeveningwhenwemadethefirstdeliverytothisclient,thenourPMrealizedtheyhavenotaskedISteamtocreateaftpaccount

2、forthisclient,theymadeadecisiontouse'l10n'accounttodeliverfilestoclient.'l10n'accountisusedtocommunicatewithourtranslators,soalotofprojectfilesfromotheraccountscanbeseeninthisfolder.Obviouslyitisnotprofessionalasaserviceprovider.Inthefuture,weshouldalwayscontactISpersontocreatespecificftpaccountfo

3、rnewclient.Ifitwaslateintheevening,ourISpersoncancreateitremotely.Foundby:InternalQAType:CommunionbrokendownAlwaysbeSensitive!NCPContent:Wemisspelledclient'sname(Kodak->Kadak),whenwetypethetextingraphicintoawordfile,andthismistakeisusedbyourcompetitortochallengeourabilitytodoFlashpre-process.Wenee

4、dtobemorecarefulwithsensitivecontent.Therearefollowingfourscenarios:Thereareonlyafewofwordsintotal(likethiscase),andyoumakeamistake.Clientcaneasilyfindyourmistake.Youdeliverablesarevisibletoourcompetitors(likethiscase),becausetheytryalltheireffortstofindyourfaults.Youmademistakeinverysensitivecont

5、ent(likethiscase),i.e,Client'snameorcontactinformationinabrochure.Youmademistakeinveryobviousposition,suchasTOCortitle.Theclientcanalsoeasilyfindthem.Inthesecases,outPMmustimplementaQA.Donottakeanychances.Foundby:ClientType:OversightProjectScope!NCPContent:ThePPTfileinthepackagewasforreferenceonly

6、,PMdidn'treadtheinstructionandgetclearofthescopeoftheproject.PEprepareditfortranslationinto5languages,PUBdidn'tnoticethisissueandevenpublishedit.Foundby:ClientType:OversightResolution:CarefullyreadingRFQisalwaysthemostimportantthingbeforestartingaproject.NotonlyforPMsbutalsoforproductionteamleader

7、s