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1、咨询公司知识管理（英文PPT28页）Whatis‘consulting’?TheCollinsEnglishDictionaryrevealsthattoconsultistomakeoneselfavailabletogiveprofessionaladvice,especiallyatscheduledtimesandforafee.Theterm‘consult’originatesinthemedicalprofession.Thereaconsultantisaphysicianwhoisaskedtoconfirmadiagnosi
2、s;oritisaphysician(orsurgeon)whoholdsthehighestappointmentinaparticularbranchofmedicineorsurgeryinahospital.Theconsultantisthereforesomeone–mostlyaspecialist–whoisaskedtogiveexpertadviceorinformation.ThemanagementconsultantThemanagementconsultantisaspecialbreedofconsultant.P
3、ersonificationoftheknowledgeeconomy;Anti-thesistoFord’sassembly-lineworker.Symbolisesthe‘future’ofwork:notdirty,notheavy-duty,notmanual,notmonotonous,notde-skilled,notde-humanized,notbadlypaid;butflexible,creative,international,demanding,cross-cultural,well-paid,technologica
4、llyadvanced,fun.Theidoloftoday’sworkingworld;itisoneofthemain‘drivers’ofthebusinessofbusinesseducationAccenture,PricewaterhouseCoopers(PwC),CapGeminiErnst&Young,McKinsey&Co.,Bain&Co.,TheBostonConsultingGroupandMercer(tonamebutafew)arethearchetypalcompaniesoftoday’sglobal‘inf
5、ormational’capital,whichattractthe‘highestcalibre’graduates.InterConGermansubsidiaryofaglobalmanagementandtechnologyconsultingcompanyTheIKMprojectVirtualprojectteamITStrategyCAsOperationalProcessesCAsInformationManagementCAsPeopleCAsGMTs(Industries)Telecom&MediaConsumerGoods
6、ChemicalsLifeSciencesFinancialServicesEnergyTransport/TourismAutomotive/EngineeringUtilitiesetc.USAFranceUKGermanyDisciplinesPoAsSupplierNetworksElectronicBusinessEuroTransformationKnowledge-ManagementERP(StandardSoftware)CustomerRelationshipManagementServiceOfferingsOrganis
7、ationalStructureofInterConProjectKnowledgeCaptureAtProjectStartBeforeProjectEndAccesstoKnowledgeFeedbackandRewardsupdatesKBaseupdatesKBasefinalizeknowledgecapturereport,copytoPKC,PM,GMT/Disc,CoE,CA,PoAKCatprojectend,handsoverprojectarchivetolocalInfoCentrereviewKCapturerepor
8、tandtogetherwithstreamleads,identify‘BestinClass’GMTdocumentsKeyRolesGMTKCG
