人力资源摩托罗拉大学复习进程.ppt

《人力资源摩托罗拉大学复习进程.ppt》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、人力资源管理摩托罗拉大学StakeholdersStakeholdersincludeallofthosewhomightbeaffectedinasignificantwaybythedecisionsofthefirm.Shareholdersactuallyownsharesofthecompany,whilestakeholdersmayormaynotownapartofthecompany.Internalstakeholdersincludeemployees,unionrepresentativesandunions,executives,interestgroups

2、.Externalstakeholdersincludecustomers,stockholders,community,unions,suppliers,debtors,governments.StakeholderTensionsHRdecisionsarelikelytocreatetensionamonginternalandexternalstakeholdergroups(andevenwithinsubgroups)Ex.shareholdersvs.employeesshareholdersvs.communitymaleemployeesvs.femaleemplo

3、yeesworkingmothersvs.singlewomenEnvironmentalScanningSystematicsurveyingtoidentifyandinterpretrelevanteventsandconditions,i.e.expandingmarketsWhatiscoming?Whatwillitmeantous?ThecompanyWhatactionsshouldwetake?ManagementdecisionsEnvironmentalScanningSocial/demographicchangesEconomicconditionsInte

4、rnationalcompetitionTechnologicalchangeGovernmentregulationsUnionactionsMonitorScreenResearchActStrategyFormulationHigherlevelphilosophyandpolicyandgoalsHannon’sStrategicHRDiagnosticToolArethefirm’sHRPRACTICESintegrated?AretheSTAKEHOLDERS’INTERESTSofthefirmbalanced?Arethefirm’sBUSINESSSTRATE

5、GIESandHRSTRATEGIESaligned?StrategyFormulation,Cont.BusinessStrategiesHRStrategiesHRPracticesStakeholderInterestsCustomerserviceAttractRecruit/selectEfficiencyProductqualityProductcostMotivateAppraisal,pay,benefitsEquityLaborCostSpeedDevelopTrain,developLegalcomplianceIntrapreneurshipAgilityRet

6、ainEmployeerelationsStrategyImplementationSpecificpractices,“nutsandbolts”,practicalEx.ArthurAndersen:HirethebestandbrightestandretainthemPayabovemarketaverageOpportunityandspecificcareerpath(voice)OffermoveandbetterbenefitsSelectonlythebestofferbesttrainingImportanceof“fairness”and“equity”betw

7、eengroupsInternalandexternalequityPerceivedfairnessS.W.O.T.TechniqueUsethistechniquetoidentifythecompany’sstrengths,weaknesses,opportunities,andthreatsinordertodevisethebeststrategy.Internal:strengths,weaknesses.External:opportuni