HR面试指导说课材料.ppt

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1、HR面试指导CVScreening筛选简历-CriteriaforaprofessionalCV-Clean,Clear,Concise,Consistent(reflectiveofpersonaltraits)专业化简历的标准4个C–整洁、清晰、简洁、前后一致（个人特点的体现）-Personalinformation个人信息-Education/Training教育/培训-Experiences经验-Responsibilities/Achievements职责/业绩-Professionalaffiliations专业协会会籍-References推荐人

2、2InterviewProcess&Skills面试过程和技巧-Telephonescreening电话筛选谈话-Candidatereading解读候选人-Opening–buildingrapport开场-建立良好气氛Gathering收集信息Questioning提问-Introducingthejob介绍职位-Closing结束3TeleInterview电话筛选Readthecandidateviavoice通过声音解读候选人Canthecandidatepresenthimself/herselfwell候选人能否很好地自我表述-Confiden

3、tlevel自信程度-Peopleskill人际技能-Experience经验-Thinkingprocess–logic思维方式-逻辑性-Motivation激励因素-Salaryexpectation期望薪资4CandidateReadingI解读候选人Payattentiontocandidate’sfollowingfeatures:注意候选人的以下特征：-HairStyle发型-Face脸部Eyecontact,facialexpression目光交流，脸部表情-Dressing穿着Color,style颜色，款式-Footwear&WalkingS

4、tyle鞋具&行走风格-BodyLanguages肢体语言-AppropriateVsexaggerating恰如其分Vs举止夸张5Payattentiontocandidate’smotivationfit注意候选人的动力适合度JobFit:satisfactionwithjobactivitiesandresponsibility工作适合度:工作性质本身是否让员工满足OrganizationFit:satisfactionwiththeorganization’svaluesandmethodofoperation机构适合度：机构的运作模式及价值观是否让员工

5、满意LocationFit:satisfactionwiththegeographiclocationofthejob地理位置的适合度：工作或机构的地理位置和它的特点是否让员工感到满意或配合个人需要CandidateReadingII解读候选人6Opening-BuildingRapport开场-建立良好气氛Trytocreateanharmoniousandcasualenvironmentbytalkingabout:尽量创造一个和谐轻松的气氛，可以谈论：Relationships关系Experience经历Commoninterest共同兴趣Busi

6、ness业务Whether天气Talkaboutwhatyouaregoingtodiscusstoday简单提及你们要谈论的方面Introductiontocompany介绍公司7BuildingRapport建立良好气氛TwoKeySkills两大原则Maintainorenhanceself-esteem维护自尊，增强自信givethecandidatesincereandspecificcompliments给予应聘者真诚而具体的称赞minimizenegativeinformation尽量减少负面资料的影响Listenandrespondwithemp

7、athy仔细聆听，善意回应whenacandidateexpressstrongnegativefeelings当应聘者表现出不佳的情绪时canempathizewithpositivefeelingstoo也可对应聘者正面的感受作善意回应8Forbasicfact-finding,youcanaskthecandidatetotalkabout了解基本情况，你可以让候选人谈论：Qualification资格Exposure经历Achievements业绩Training培训Hisinterestlevelinthecurrentjob对现有工作的兴趣Infor

8、mationGather