新职业英语第二版职业综合英语1教案.doc

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1、新职业英语第二版职业综合英语1Unit7教案1授课时间班周星期第节班周星期第节班周星期第节班周星期第节班周星期第节课次17学时数2授课形式（请打√）纯理论□纯实践□理实一体化□习题课□其他□授课题目Unit7CustomerServiceReadingA:IReallyWanttoKnow教学目的SsunderstandsuccessfullymeasuringcustomersatisfactionSsmakeandhandleacomplaint教学重点1.ThemainideaandthestructureofthereadingA.2.

2、Masterthekeywordsandlanguagepoints.教学难点1.HowtousethekeywordsandexpressionsinreadingA.2.Analysisonthetextstructure.使用的教具/多媒体/仪器/仪表/设备等Textbook;PPT;CD教学方法Pair-work;Discussing,lecturing参考资料EnglishforCareers(Book1)教学基本内容及设计PartIWarming-up20minutesTask110minutesObjective:Sslearnh

3、owtocollectcustomeropinionsthroughasurvey.•Explainbrieflywhatasurveyis.E.g.“Asurveyisamethodofgatheringinformationfromasampleofindividuals.Thegoalistofindoutpeople’sstandoropiniononcertainmatters.”Task210minutesObjective:Sscananalyzedata,findproblemsandgivesolutions.•Dividet

4、heclassintogroupsof4-6studentsandaskeachgrouptocollectandanalyzethedata.•Asksomegroupstopresenttheirconclusionsandsolutionstotheclass.PartIINewwordsinReadingA15minutesObjective:Sscangetfamiliarwiththenewwordsandexpressions,etc..Steps:•Sslistentothenewwordsandexpressions,etc.

5、•Ssreadthenewwordsandexpressions,etc.PartIIIDiscussionsbeforeReadingA10minutesObjective:Sscangetfamiliarwiththenewwordsandexpressions,etc..Steps:•SsknowsomethingaboutReadingA.•Ssdiscussthefollowingtwoquestions:1.Whydidthewriterandhiswifegototheirfavoriterestaurantfordinner?2

6、.Inordertosuccessfullymeasurecustomersatisfaction,whatshouldyoupayattentionto?PartIVReadingALanguagepoints35minutesParagraph1deserve:v.tohaveearnedsomethingbygoodorbadactionsorbehaviore.g.You’vebeenworkingallthemorning—Ithinkyoudeservearest.gain:v.toincreaseinweight,speed,he

7、ightorvaluee.g.LastweekIgainedanotherfivepounds.Paragraph3admirable:a.havingmanygoodqualitiesthatpeoplerespectandadmiree.g.Thisessayisadmirableinallrespects.implement:v.totakeactionorputintopracticee.g.Wehavedecidedtoimplementthepresident’ssuggestioninfull.establish:v.tostar

8、t;tosetupe.g.Mygrandfatherestablishedthefamilybusinessin1938.Therelationshi