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1、Clerk:Laundryservice,mayIcomein?Guest:comein,please.Clerk:Goodmorning,sir.Doyouhaveanylaundry?Guest:No,notnow.Thankyou.Clerk:Well,ifyouhaveany,pleaseleaveitinthelaundrybagbehindthebathroomdoor.Icometocollectiteverymorningoryoumayphoneourdepartment,justdial“6”.
2、Guest:Thankyou.ButhowlongdoesitusuallytaketohavemaylaundrybackifIsendit?Clerk:Well,weofferexpressserviceandsame-day.Itdependsonwhichserviceyou’dprefer.Guest:Anydifferenceinprice?Clerk:Yes,sir.Wecharge50%moreforexpress,butitonlytakes4hours.Guest:Whataboutsame-d
3、ay?CanIgetitbackintheevening?Clerk:Certainly,sir.Alldeliverieswillbemadebefore6:00p.m.Guest:Oh,Isee.Thanksalot.Clerk:Youarewelcome.Scene:Afterlaundrycollectingtime,thetelephonerings.Alaundryclerkanswersthephone.Clerk:Laundryservicesection.MayIhelpyou?Guest:Yes
4、.ThisisMaryBrowncallingfromRoom2419.Couldyousendalaundrymantomyroom?Clerk:Yes,madam.Alaundrymanwillbeuptoyourroomrightaway.Justleaveyourlaundryinthelaundrybaginthewardrobe.Pleasedon’tforgettofillinthelaundryform;Otherwiseourlistmustbeacceptedascorrect.Guest:Wh
5、ereistheform?Clerk:It’sinthestationeryfolderinyourdresserdrawer.Clerk:(knocking3times)Housekeeping,mayIcomein?Guest:Yes,comein.Clerk:Goodafternoon,Mrs.Hendricks.I’mJill.Yourangforlaundryservice?(I’mheretocollectyourlaundry.)Guest:Yes,Idid,Jill.Iwantmyhusband’s
6、suitsteamedandpressed,please.Clerk:Certainly.MayIgetthelaundryrequestformfromthedesk,please?Guest:Goahead.Clerk:Thankyou.That’soneman’ssuittobesteamedandpressed(ticksthebox).Doyouwishanyspecialcare?Guest:Yes,pleasehavethecollarandthecuffsofthesuitstarched,butn
7、ottoostiff.Besides,abuttoncameoffmyblouse,wouldyousewonanewone?.Clerk:Noproblem,butI’mafraidthenewonewillnotbeexactlythesameasothersGuest:Itdoesn’tmatter.Bytheway,whencanIhavemyclothesback?Clerk:Ifwereceivethelaundrybefore10:00am,we’lldeliveritby7:00pmthesamed
8、ay.Sinceitis2:00pmnow,I’mafraidyou’llgetthembacktomorrowmorning.Butwouldyoulikeexpressservice?Ittakesonly4hourswith50%surcharge.Guest:ItseemsI’llhavetotaketheexpress.I’mleavingChin
