函电常用句型.doc

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1、投诉信常用句型：Iamwritingtoyoutocomplainabout….Iamwritingtoexpressmydissatisfactionwith/at…Ibegtocallyourattentiontothefactthat…Iwishtoreferyoutoanincidentwhichoccurred…,callingforsomeremedialaction.Iverymuchregrettohavetoinformyouthat…Iamtotally/completelydisappointed/upsettofind…Ifinditawful/q

2、uitedistressingthat…Myexperiencein…on…(date)shockedme.Icanhardlyputupwithit.Therearesomeproblemswiththe…thatIwishtobringtoattention.Foronething,thereis….Foranother,…..Icanhardlystand/bear/tolerate/putupwithitanymore.Toimprovethesituation/solvetheaboveproblem,itisadvisableforyoutotakethefo

3、llowingmeasures:…Ilookforwardtoadaywhenwecouldreallyenjoyamoreefficientservice.Ihopethattheabovesituationwillbeimprovedassoonaspossible.Ifitisnotproperlysettled,Iwouldaskyoutogivemymoneyback,orIwouldcomplaintotheConsumer’sAssociation.Irequestyoutobekindenoughtosolvetheproblemassoonaspossi

4、ble.询问信、请求信常用句型：Iwouldliketoinquireaboutsomeinformationconcerning/regarding….Iamwritinginthehopethatyoucan…IamwritingbecauseIwouldliketo…Needlesstosay,yourapprovalofmyrequestwillbebeneficialnotonlytomyselfbuttothecompany.CouldyoutellmewhatIhavetodoto…Itissincerelyrequestedthatyou…Myfirstq

5、uestionisthat…ShouldIneedtosendfurthermaterials,pleaseletmeknow.Ifadditionalinformationisrequired,pleaseadvisemeatyourearlyconvenience.ShouldIsendyoucopiesofmyqualificationinadvance?IwouldbemuchobligedtoyouifyoucouldletmeknowtheproceduresIhavetogothrough.Yourpromptandfavorableattentiontom

6、yinquirywouldbehighlyappreciated.Pleaserendermesomevaluableadvicewhichisconducivetomyfinaldecision.Iamlookingforwardtoafavorablereplyatyourearliestconvenience.道歉信常用句型：Iamwritingthislettertoexpressmyregret…Iamwritingtoapologizefor…Iwouldliketogiveyoumyapologyfor…Iamverysorrytosaythat…Imust

7、apologizeabout(not)doingsth…Pleaseacceptmysincereapologyfor…Iamwritingtosaysorryfor…Iamterriblysorry,but…Onceagain,Iamsorryforanyinconveniencecaused.Pleaseallowmetosaysorryagain.Hopeyoucanacceptmyapologiesandunderstandmysituation.Isincerelyhopethatyouwillbeabletothi