饭店服务与管理英语试卷A.doc

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1、河南省财经学校XX-XX学年第X学期期末考试试卷()7.登记入住A.checkoutB.checkinC.fillinD.cometo2017级第一学期/旅游酒专业/《饭店服务与管理英语》课程（A卷）()8.汇率出题人：赵婷审核人：__________A.exchangememoB.exchangeforC.exchangerateD.buyingrate注意:在本试卷内答题无效，请将所有答案写在答题纸上。()9.外汇兑换水单一、选择。(2*20，共40分）90A.exchangememoB.exchangeforC.exchangerateD.foreig

2、nmoneychange（　　）１.旅游饭店()１０.----Goodmorning._________　　　A.conventionhotelBresort－－Couldyousendafaxforme?　C.stateguesthouseD.touristhotelA.Whoareyou?B.Whatdoyouwanttodo?（)2.自住型饭店C.Speaking!D.MayIhelpyou?A.B&BB.motel(　)11.　－－　＿＿＿＿　will　you　be　stayinghere?C.conventionhotelD.resort　　　　—

3、—Threenights.　　　　　　　()3.前厅部　　　　　　　A.HowoftenB.HowlongC.WhenD.HowA.theFoodandBeverageDept.B.theSalesDept.()12.----Isthis6823-9528?C.theFrontOfficeD.theHousekeepingDept.----_____________.（)4.一张大床的双人间A.No.You’rewrong.B.Justamoment,please.A.adoubleroomB.atwin-bedroomC.Sorry,you’vediale

4、dthewrongnumber.D.Sorry,he’sout.C.asuiteD.astandardroom()13.----_________wouldyouliketoexchange？（）5.国际直拨电话　----200,andhere’sthemoney.A.EMSB.VIPC.IDDD.DDD　　A．Howmuch　　B.HowmanyC.WhatD.Howlong()6.做晚床()14.I’ll______yourbillforyou.A.theturn-downserviceB.assigningroomsA.checkinB.checkou

5、tC.drawupD.drawinC.registeringguestsD.settlingguests’complaints　　()15.Mostofmoneyis____metalorpaper.　　　　　A.madeinB.madeofC.madefromD.makingof7.Everycitizenshould_____thecleanlinessandgoodorderofourcity.()16.Itwill______toyouraccount.8.Inourhotel,everyguest______astheGod.A.chargeB.b

6、echargedC.chargedD.charging9.We’lltryourbestto____theguests’reasonablerequests.()17.----Isee.Butwhatifthere’sanylaundrydamage?10.ThereceptionistcanspeakEnglish______Japanese.---Thehotelwillpayforitwiththeindemnitynot_____tentimesthe三、阅读理解(2*10,共20分）laundrycharge.(一）A.exceedingB.exc

7、eedC.exceededD.beexceededInChina,allcreditcardsarenotacceptedinthehotels.WeonlytakeAE,()18.IwishI____never______out.JCB,Visa,Mastercard,Diner’sclub,andtheGreatWall.OurhotelsalsocashA.will...startB.had...startedC.am...startingD.was...startingtraveler’schecks,butnotpersonalchecks.Bes

8、ides,theforeigntouristscan