项目运维交接管理指导规范-V1.0.pdf

《项目运维交接管理指导规范-V1.0.pdf》由会员上传分享，免费在线阅读，更多相关内容在工程资料-天天文库。

1、精品文档Confidential拓维信息系统股份有限公司项目运维交接管理指导规范2011.03WrittenByTALKWEBTalkweb拓维信息系统股份有限公司1996，2011AllRightsReserved1欢迎下载。精品文档目录1.文档说明.................................................................41.1.文档目标...........................................................41.2.适用范围..

2、.........................................................41.3.术语...............................................................42.一般规则.................................................................52.1.交维通用流程.......................................................52.2.

3、交维启动应具备的条件...............................................62.3.交维资料的查验.....................................................62.4.交维系统的查验.....................................................62.5.软／硬件交维.......................................................62.6.人员招聘及管理.....

4、................................................72.7.代码管理...........................................................73.运维范围及要求...........................................................73.1.设备管理...........................................................73.2.应用管理........

5、...................................................73.3.业务管理...........................................................73.4.桌面管理...........................................................73.5.其它日常任务.......................................................84.日常运维作业计划......

6、...................................................84.1.故障检查...........................................................84.2.能力检查...........................................................84.3.可用性检查.........................................................94.4.业务数据检查.....

7、..................................................94.5.安全检查...........................................................94.6.配置检查..........................................................105.资源配置................................................................105.1.一线运维角色.

8、.....................................................105.2.人员配置...............................................