电子商务概论 英文版 第二版 课件.ppt

《电子商务概论 英文版 第二版 课件.ppt》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、Chapter11ElectronicCommercePayments,OrderFulfillment,andOtherSupportServices0LearningObjectivesUnderstandtheshiftsthatareoccurringwithregardtononcashandonlinepayments.Discusstheplayersandprocessesinvolvedinusingcreditcardsonline.Discussthedifferentcategoriesandpotenti

2、alusesofsmartcards.Discussvariousonlinealternativestocreditcardpaymentsandidentifyunderwhatcircumstancestheyarebestused.Describetheprocessesandpartiesinvolvedine-checking.1LearningObjectivesDescribepaymentmethodsinB2BEC,includingpaymentsforglobaltrade.DefineECorderful

3、fillmentanddescribetheECorderfulfillmentprocess.DescribethemajorproblemsofECorderfulfillment.DescribevarioussolutionstoECorderfulfillmentproblems.Discusssupportservicesprovidedbygeneralconsultingandoutsourcingfirms.2ThePaymentRevolutionCrucialfactorsthatdeterminewheth

4、eramethodofe-paymentachievescriticalmass:IndependenceInteroperabilityandPortabilitySecurityAnonymityDivisibilityEaseofUseTransactionFeesRegulations3UsingPaymentCardsOnlinepaymentcardElectroniccardthatcontainsinformationthatcanbeusedforpaymentpurposes.CreditcardsCharge

5、cardsDebitcards4UsingPaymentCardsOnlinePROCESSINGCARDSONLINEauthorizationDetermineswhetherabuyer’scardisactiveandwhetherthecustomerhassufficientfunds.settlementTransferringmoneyfromthebuyer’stothemerchant’saccount.paymentserviceprovider(PSP)Athird-partyserviceconnecti

6、ngamerchant’sECsystemstotheappropriateacquirers;PSPsmustberegisteredwiththevariouscardassociationstheysupport.5UsingPaymentCardsOnlineFRAUDULENTCARDTRANSACTIONSAddressVerificationSystem(AVS)DetectsfraudbycomparingtheaddressenteredonaWebpagewiththeaddressinformationonf

7、ilewiththecardholder’sissuingbank.cardverificationnumber(CVN)Detectsfraudbycomparingtheverificationnumberprintedonthesignaturestriponthebackofthecardwiththeinformationonfilewiththecardholder’sissuingbank.6SmartCardssmartcardAnelectroniccardcontaininganembeddedmicrochi

8、pthatenablespredefinedoperationsortheaddition,deletion,ormanipulationofinformationonthecard.7SmartCards8SmartCardsTYPESOFSMA