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1、Unit2Sellingiswhatit’sallaboutLessonsTeamProjectReviewAdditionalResourcesEXITUnit2Sellingiswhatit’sallaboutLesson1Haveyougotwhatittakes?Lesson2Howdoyoudoit?Lesson3Saleshaveincreasedby20%Lesson4DealingwiththecustomerLesson5DealingwithcomplaintsLesson6Buy
2、ingandsellingontheInternetEXITUnit2Sellingiswhatit'sallaboutAdditionalResourcesUnitTestReadingResourcesAdditionalActivitiesWritingResourcesGrammarResourcesEXITInpairsorsmallgroups,discussthesestatements.aSellingisaboutstickingyourfootinthedoorandmakinga
3、speech.Tobeagoodsalespersonithelpsifyoulikepeople.Itisessentialtolikewhatyouaretryingtosell.Sellingisalwaysfun.Asalespersonneedstohavealotofinitiative.Inyournotebook,makealistofthethingsthatyouthinkmakeagoodsalesperson.Thencompareyourideaswithaclassmate
4、’s.bLesson1Haveyougotwhatittakes?Readthetextandevaluateyourpersonalityintermsofthecharacteristicsmentioned.Thencompareanddiscussyourideasinpairs.cAsuitablepersonalityforthejobWeareallamixtureofdifferentcharacteristics.Apersondoesnothavejustonetypeofpers
5、onalityoranother,thoughpeopledoshowatendencytobeonewayratherthantheother.Therearemanywaystoanalyzepersonality.Herewewillconsiderjustfour.Thefirst,TypeApersonalitytendstobehighlydrivenandmaybeverycompetitive.TypeAsgenerallyliketogetrecognitionfortheirach
6、ievements,theycanbeveryindependent,andtheymayalsobedirectandtothepoint.Theyarelikelytobeveryfocused,persistent,anddecisive.WhiletheTypeBpersonality,likeA,isquiteextroverted,heorsheisoftenmuchmoresociable,andlikestopartyandhaveagoodtimeevenwhileworking.T
7、ypesCandD,ontheotherhand,haveatendencytobequieterandmoreintroverted.TypeCpeopleusuallypaygreatattentiontodetail,loveaccuracy,andaredependableandloyal,whileTypeDpeoplegenerallyenjoyguidelinesandsticktodeadlinesandschedules.Initsownway,eachpersonalitytype
8、hascharacteristicsthatarevaluableassetsinasalesperson.Readthearticleagainandfindexamplesofthefollowingtypesofexpressions.dexpressionsthatshowatendency:tendstobe,maybe,showatendency,generallylike,canbe,arelikelytobe,haveatendencyt