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1、Face-to-FaceCommunicationCommunicatinginBusinessEnglishnit1SpeakingModuleUnitFocusWelcomingavisitorMakingintroductionsSmalltalkAcompletebusinessconversationNon-verbalcommunicationJobdescriptionsKeystructure:I’dliketo…Wouldyouplease……?Unit1ShiRuoTongPracticalsentencesUnit1ShiRuoTongInt
2、hereceptionGoodmorning,mayIhelpyou?Goodafternoon,whatcanIdoforyou?Hello,Mr.Jones,myname’sShannonBrown.Pleasedtomeetyou.I’msorryMr.Hendersonisinameeting.Wouldyoumindwaitingforamoment?Nicetomeetyou,Mr.Bond.Justamoment,IwillseeifMr.Robinsonisin.yes,heisexpectingyouinhisoffice.Thisway,ple
3、ase.Goodmorning,IamRobertBondfromFBJ.IamheretoseeMR.Anderson.Goodafternoon,I’dliketoseeMr.Henderson,please.Goodafternoon,I’vegotanappointmentwithMR.HenryRobinson.Yes,ofcourse.ReceptionistVisitorPracticalsentencesUnit1ShiRuoTongInthereceptionMs.Robertswillbebackinafewminutes.Wouldyouli
4、ketositdownandwaitforamoment?CanIgetyoursomethingtodrink?Wouldyoulikesomecoffeeortea?Blackorwhite?OK.Yes.Thankyou.Coffeewouldbenice.Blackplease.ReceptionistVisitorPracticalsentencesUnit1ShiRuoTongMakingintroductionI’dliketointroducemyself.MynameisJay.Letmeintroducemyself.MynameisPeter
5、.MayIintroduceyoutoourmanager,Mr.Lee?I’dlikeyoutomeetJaneBrown,ourdepartment/linemanager.HaveyoumetMrs.Lee,ourHumanResourcesManager?Nicetomeetyou.I’mTom.Pleasedtomeetyou.MynameisJenny.Yes,please.Pleasedtomeetyou,Mr.Lee.Nicetomeetyou,Mr.Brown.MynameisTomJackson.Yes,Iwasintroducedtohery
6、esterday.ABPracticalsentencesUnit1ShiRuoTongGreetingatfirstmeetingNicetomeetyou.Gladtoknowyou.Pleasedtomeetyou.Howdoyoudo?(formal)Nicetomeetyoutoo.It’snicetomeetyoutoo.Pleasedtomeetyoutoo.Howdoyoudo?(formal)ABPracticalsentencesUnit1ShiRuoTongGreetingbetweenacquaintancesHello!/Hi!/afte
7、rnoon/goodafternoon!What’sup?(informal/Americanway)Howareyou?Howareyoudoing?Howiseverything?Howarethings?Howisitgoing?Howarethingswithyou?Hello!/Hi!/Goodafternoon!Notmuch.Whataboutyou?I’mverywell.Andyou?Justsoso.Nothingspecial.Notbad,whataboutyou?Sofar,sogood.Excellent.I’mdoingthatpro
8、ject.
