客户满意度调查表-英文版.doc

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1、CustomerSatisfactionInventoryInventoryNumber：CustomerName　InvoiceNo.　ItemNo.　PurchasingTime　Contact　ContactPerson　Dearcustomer：Hello!Inordertoofferyoubetterservceandmakeourquality,shipment,andservicebestmatchyourneeds,wedevolopedthisblank,pleasefillintheblankwithanyofyourcommentsorsugge

2、stions,wewilllistentoyouropinionswithanopenmind,thanksforyourcooperation!一、ProductQuality：1、Whichdoyouvaluemostwhenyoupurchaseagoodqualityproduct?□productitself□companyreputation□companystrength□companyaftersaleservice2、Whichgualiltyindicatorsdoyoupaymoreattentionto?□designs□technics□st

3、ability□functions□（others）3、Areyousatisfiedwithourdesign?□verysatisfied□justsoso，Yourcommentsorsuggestiononthis：□notsatisfied，Yourcommentsorsuggestiononthis：4、Areyousatisfiedwithourpacking?□verysatisfied□justsoso□notsatisfiedYourcommentsorsuggestiononthis：5、Whatdoyouthinkofourquality?□e

4、xcellent□verygood□fair□poor□verypoorYourcommentsorsuggestiononthis：二、ProductPrice1、Comparedwithothersuppliers,whatdoyouthinkofourprice?□prettylow□low□almostsame□high□higher2、Comparedwithothersuppliers,doyouthinkoursgainshighcost-effective?□prettyhigh□high□almostsame□lowerthanothers□pret

5、tylowerthanothersYourcommentsorsuggestiononthis：三、Sevice：1、Whatdoyouthinksofourservice?(1)beforesaleservice：□excellent□verygood□fair□poor(2)saleservice：□excellent□verygood□fair□poor(3)aftersaleservice：□verygood□fair□poorYourcommentsorsuggestiononthis：2、Doyouthinkourproductsareverypopula

6、rinyourmarket?□verypopular□fair□noYourcommentsorsuggestiononthis：3、Whichdoyouthinkaffectsthemarketmost?□brandpopularity□productquality□service□price□(others)4、Whataboutoursalepolicy?□excellent□verygood□good□poor□disappointedYourcommentsorsuggestiononthis：5、Doyousatisfiedwithourservicefo

7、ryourfeedback?(1)timeliness：□excellent，quickresponsetoourfeedback□good，responsewithinonedayafterwefeedback□poor,comestoolate(2)dealingresult：□excellent□fair□poor8、Whatdoyouthinkofourshipment：□excellent,shippedearliersometimes□alwaysontime□delayssometimeYourothercommentsandsugge